Returns

We know that occasionally you may want to return an item, so below are the instructions on how to do so.

Please notice: for your convenience we have now increased your home approval period time from 7 days to 21 days.

Complete the Returns Form that came with your items, including the reasons why you are returning the product to us. If you have more than one item, please put all items for return into the same parcel and ensure that you include the despatch note. Then post it to us within 21 days of receipt.

If you would like an exchange for your product or a different size please put these details into the notes section. If we do have stock we will send this by return. If no stock is available we will refund you returned items to your PayPal account.

Refunds will be credited to your original method of payment no later than 30 working days after we receive your returned goods.

Returning by post:

Your parcel is your responsibility until it reaches us, so we recommend using Royal Mail Registered Post. We cannot accept responsibility for parcels that get lost on the way to us.You will need to pay for the postage of any items you return.

Products can only be returned by post to the address below:

Croal Logistics Centre,
Internet Returns,
Croal Mill,
Blackshaw Lane,
Bolton,
BL3 5PL

Disposal of waste batteries

We offer a take back scheme for all portable waste batteries. Simply return your waste batteries to any Littlewoods Clearance store. To find your nearest store go to www.littlewoodsclearance.co.uk/stores.html. Please do not post any batteries. Alternatively, you can find your local waste portable battery recycling facility at www.recyclenow.com. Most supermarkets and shops that sell batteries will also have collection bins for used batteries.

Collect +

You can now use Collect+ to return parcels to Littlewoods Clearance for only £3.99!

Collect+ is a convenient new way to return parcels via neighbourhood stores. There are over 3500 Collect+ stores and most are open from early in the morning until late, 7 days a week. Collect+ is backed by PayPoint, the UK's largest payment network, and Home Delivery Network, who deliver over 300,000 parcels every day.

This service can be used for parcels weighing up to 10kgs and includes online tracking and up to £40 insurance.

Visit www.collectplus.co.uk/LittlewoodsClearance to find your local Collect+ store and book your returns label, then print and attach it and drop off your parcel at your chosen Collect+ store. Please note, you must purchase a returns label before taking your parcel into a Collect+ store. Collect+ will not accept responsibility for parcels handed into a store without a Littlewoods Clearance returns label.

NOTE: When on the Collect+ website, you must search for/click on the Littlewoods Clearance brand.

*Littlewoods is a separate institution & if selected, your process will not be successful

Disposal of Waste Electrical Products

Each country in the EU is now required to minimise the disposal of unsorted waste electrical products and to achieve a high level of collection, treatment, recovery and environmentally sound disposal of such. We have contributed to a national fund to help local authorities upgrade their waste collection facilities. You can contribute too by taking any waste electrical products to your nearest participating site. To find your nearest site, please visit http://www.recycle-more.co.uk. It is important that any hazardous substances, contained in waste electrical products, are disposed of effectively to avoid danger to human health and damage to the environment. All new electrical products now carry a crossed out wheeled bin symbol indicating that, at the end of their life, they should be disposed of at an appropriate collection facility.