We guarantee the quality of our silver. We select our manufacturer carefully and double check our items.
Sterling Silver is naturally soft. If your item has an open band or contains skinny wire please avoid strong force on it to prevent shape changing. Most of our sterling silver has a white gold layer so it is more durable. However the plated layer can wear away. Regular cleaning and proper storage can prevent the silver from tarnishing. We recommend Goddards Silver Polish for silver cleaning (Please do not use on the white gold layer, only use this polish when it starts tarnishing).
We also offer a free acid test on our product for silver proofing. The acid test will leave a stain on the item so the item cannot be returned except in the case of quality issues. Please feel free to contact us if you require the test.
About allergies: If you have tried wide range of sterling silver products, our silver will be fine. However in some very rare cases some people can be extremely sensitive to certain metals. 925 Silver still contains 7.5% other metal. Different proportions of the metal can be added into that 7.5% to meet the purpose of the jewellery. We do hear cases that a person is not allergic to sterling silver from one brand but allergic to another. So do please pay a bit more attention if you have allergies.