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About us


Our founder Gary Morris at the young age of 8 started to experiment with electricity much to his parent's displeasure. After building go-karts that went up hills and nearly killing himself on the way down having neglected to fit any breaks, he decided to move on to bigger and better things.

After having worked a number of years in the electronics industry building test equipment for the new age computer chips for Amstrad, Sinclair and the BBC Acorn computer he choose to it alone. His first contract was to build a laser range finder and that's when he fell in love with lasers. Not sure if it was the unique appearance of a single straight spectacular beam seeming to go on for all infinity. After that he set up a company GSM Design which later on in 1988 became Laser Science.

A small production on HeNe laser display projectors started in the north of England with an awesome power of almost MW and available in any color as long as it was red selling at just £175. The unit had a 2000V power supply and wasn't very forgiving when getting a bit careless aligning the mirrors.

Incidentally those glass tube gas filled HeNe lasers needed 10000V jump start to get the plasma going. It took about 10 years before the semiconductor laser diodes came on the scene and mostly from the USA and Japan. At that time a 30mW single color green laser sold for £3000. It wasn't long before the Chinese jumped on the band wagon and 5mW laser diode 'crab' light show projector systems started pouring out of China for less than $20USD retail.

Gary decided to take a step back and move his laser interest into the hobby arena while he busied himself in the Aerospace industry making big toys. Now he could witness the development of the industry without the pressure of competing against the almost unbeatable. Having seen the Chinese market hitting saturation and places like eBay swamped with cheap laser light show lighting projectors, he decided it was time to come out and play again.

He researched over 50 factories in China to find reliable and quality products and decided it would be better to do the final assembly and testing in the UK under his watchful eye where excellent quality, service and support could be guaranteed. Today Laser Know How Limited has a wide range of standard off the shelf NRG laser light show projectors along with custom built laser service to almost any specification. After all has been said and done he still likes to experiment with lasers
and is currently working on some new ideas so watch this space.

Buying an NRG laser from Laser Know How Limited gives you:-
  • Peace of mind
  • Safety
  • Spectacular effects
  • ILDA compatible
  • Value for money
  • UK technical support

 


TERMS and CONDITIONS

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United Kingdom and other copyright laws, and is the property of Laser Know How Limited. The collective work includes works that are licensed to Laser Know How Limited. Copyright 2011, © Laser Know How Limited ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Laser Know How Limited or purchasing Laser Know How Limited products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Laser Know How Limited or to purchase Laser Know How Limited products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Laser Know How Limited. You further agree not to change or delete any proprietary notices from materials downloaded from the site. You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Privacy Policy 
We do not store credit card details nor do we share customer details with any 3rd parties.


This privacy policy sets out how Laser Know How Ltd uses and protects any information that you give Laser Know How Ltd when you use this website.

Laser Know How Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Laser Know How Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 16/08/2011.

What information do we collect?

We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information, address or other information. You may, however, visit our site anonymously.
We also collect information about gift recipients so that we can fulfil the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.


How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To allow us to better service you in responding to your customer service requests.
To quickly process your transactions.
To administer a contest, promotion, survey or other site feature.
If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.


How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.


Do we use "cookies"?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.


Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include Laser Know How Ltd. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to 76-80 Bury New Road, Prestwich, Manchester, M25 0JU.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.


How can you opt-out, remove or modify information you have provided to us?

To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.

To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.


Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.


Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.
Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your consent

By using our site, you consent to our privacy policy.
Trademarks
All trademarks, service marks and trade names of Laser Know How Limited used in the site are trademarks or registered trademarks of Laser Know How Limited.

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Laser Know How Limited disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Laser Know How Limited does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Laser Know How Limited does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.

Limitation of Liability
Laser Know How Limited shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Laser Know How Limited has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a Laser Know How Limited product is mistakenly listed at an incorrect price, Laser Know How Limited reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Laser Know How Limited reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Laser Know How Limited shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Laser Know How Limited without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice
Laser Know How Limited may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Laser Know How Limited.

Miscellaneous
Your use of this site shall be governed in all respects by the laws of the United Kingdom without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Laser Know How Limited /NRG Laser products shall be in the United Kingdom courts located in England. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Laser Know How Limited products must be commenced within one (1) year after the claim or cause of action arises. Laser Know How Limited's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Laser Know How Limited may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Laser Know How Limited or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer
Laser Know How Limited does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Laser Know How Limited is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Laser Know How Limited reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Laser Know How Limited in its sole discretion.

Indemnification
You agree to indemnify, defend, and hold harmless Laser Know How Limited, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, Laser Know How Limited may link to sites operated by third parties. However, even if the third party is affiliated with Laser Know How Limited, Laser Know How Limited) has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Laser Know How Limited. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Laser Know How Limited seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Contact us
Email Us

Need help? Our email service is the one to choose. Here's why: Always open - the internet never sleeps so you can send us an email anytime.No waiting - nobody likes hanging around in a queue, whether it's in a shop or on the phone. With email, just send your message. We respond to all of the cand we'll try to come back to you within 24 hours!

Call Us

Email and live chat are great, but sometimes you just need to speak to someone. If you have any questions about our products, need some after sale support or just some advice our freindly staff will happily help.

Please note calls may be recorded for training purposes.

Visit Us

Want to see what our lasers look like in action email or phone us to book an appointment for your exclusive live demo.

Our Address is:

76 - 80 Bury New Road

Prestwich

Manchester M25 0JU


If you are too far from us why not have an demo over Skype

Skype name: sales.nrglasers