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Laptop-Masters

GRADING
SHIPPING
WARRANTY AND RETURNS

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General Interest

*** WE ARE HERE TO HELP ***

IF YOU HAVE ANY PROBLEMS - PLEASE CONTACT US BEFORE OPENING A CASE OR LEAVING A FEEDBACK.

Warranty

  • 30 DAY WARRANTY and returns on NEW, USED and REFURBISHED items.
  • NO WARRANTY and No Returns on items listed as FOR PARTS OR NOT WORKING.
  • NO WARRANTY on items which have been tampered with, altered or damaged in return shipping.
  • Buyer must report any missing or physically damaged items within 48 HOURS.
  • Used batteries might have a shorter life than advertised by a manufacturer - we do not test or guarantee charge length.

Returns

  • Please contact us first to obtain an return authorization - Items returned without notice will be rejected upon arrival.
  • Buyer must be sent back the part within 5 business days after receiving return authorization from us.
  • All returns are subject to a 20% restocking fee.
  • Buyer pays return shipping costs unless the item is DOA and buyer wants a replacement.
  • All returned items must be unaltered and in the same exact condition as when we shipped them out.