TERMS AND CONDITIONS:
Our 'T's and C's'
Baby Kooky Ltd
Unit 4D the Green,
01625 400 107
Our T’s and C’s don’t list all of the provisions set in the (Distance Selling) Regulations 2000, however we are committed to abide by these regulations
The prices payable for goods that you order are as set out in the website.
We try to ensure that all the prices shown on this website are accurate. However, occasionally products are mispriced.
Where a product's correct price is lower than the stated price we may issue a refund for the difference and dispatch the order in the usual way.
Where a product's correct price is higher than the stated price we will inform you of the correct price and give you the opportunity to proceed with the order at the correct price or cancel the order.
Our delivery charges are set out in our listings.
• Price and availability information is subject to change without notice.
• All prices include VAT (where applicable) at the applicable current UK rate.
• If during processing we discover for any unforeseen reason that we cannot complete order we will cancel the order and email you explaining why (for instance, a stock shortage, inability to obtain payment, or the identification of a pricing, product, or product description fault).
Cancelling an order:
You may cancel your order with us at any time prior to the dispatch of your items.
To cancel your order you must notify us by email, or by phone 01625 400 107 (leaving a voice mail is not considered notification of cancellation)
Please note: Items can be dispatched up to 7 hours prior to a dispatch notification being sent. If you request a cancellation in this 7 hour window and your item has already been dispatched you can refuse to accept the package from the courier and it will be returned directly to us at no extra cost or inconvenience to yourself, this only applies to UK residents.
If your goods were dispatched before you cancelled the order then you must send the goods back to us at your own cost and risk in the original packaging and condition. Our returns address is:
Baby Kooky Ltd
Unit 4D the green
Please pack the items so that they will not be damaged in transit. Include a copy of the packing note included in the package we sent to you and a brief note of the reason for return.