Royal Mail Postage:
We try to post every day except Monday & Saturday, although there will be occasions when this is not possible due to staffing levels.
Usually, if you pay by 1pm, your parcel will be posted the next day, but if this is not possible, we endeavour to post within 3 working days.
We will email all customers whenever possible once their parcels have been posted.
If your item is to be sent by courier, this takes a little longer. We need to book collection once your parcel is packaged and this is entirely dependent on which courier we use. We are at present using various couriers to get the best deal and delivery cost for our customer for specific weight/size parcels.
During holiday periods, we will obviously try to keep to our regular posting schedule, but there will be occasions when this will not be possible and we apologise for any inconvenience or delay in receiving goods at these times.
We will advise on our shop front when any delays may be possible due to staff shortages. You will still be able to purchase items, Cheque and Paypal payments can still be made to purchase items whilst our eBay staff are not available for any reason (holidays, illness etc) but as mentioned before there will be delays in posting goods. Our depot staff will try to answer emails during these times, but they will not necessarily be able to help. Where they are able, they will give advice, but they will be dealing with face to face retail sales and therefore there could be delays in answering.