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jhkshop

Frequently Asked Questions
Frequently Asked Questions
 Q: Do you ship internationally?
  A: Yes, We ship Worldwide and the shipping & handling charge is the same cost to all countries.
 Q: Do you combine shipping?
  A: Yes, we offer combined shipping & handling discount. We will deduct $2.00 USD for each additional item. If you purchased two items, the shipping cost is $7.99 USD for the first item and $6.99 for the second item. The total combined shipping cost will be $7.99+$6.99-$2.00=$12.98. If you purchased three items. You will save 4.00 USD.
 Q: How much is the Shipping and Handling Charge?
  A: Please refer to the item description for the actual shipping cost of each item.
 Q: When can I expect my order to arrive?
  A: I used to send out your order right after I received your payment except public holidays. It normally takes around 10-14 working days. It may takes a little longer to some of the countries.
 Q: I would like to be shipped with a tracking number?
  A: If you would like to receive a tracking number, please include an additional $2.00 USD fee for Registered Mail (per package.)We will send you the tracking number within 24 hours after we shipped out your package.
 Q: What is your return policy?
  A: If you are not satisfied with your purchase for any reason, we will refund the cost of the item and please shipped back to us within 7 days of your receiving the item. Only the cost of the final winning bid will be refunded, shipping and handling charge are non-refundable.
 Q: What method of payment do you accept other than PayPal?
  A: We only accept payment via PayPal. We do not accept Money Order, Personal Checks from other countries since our bank will charge us around $20.00 USD for deposit handling fee.
 Q: Can I retract or cancel my bid?
  A: If you made a mistake and want to cancel your bid, you can click on this link http://pages.ebay.com/help/buy/questions/retract-bid.html and fill out the "Bid Retraction Form" at bottom of the page.