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| Q:Do you offer combine shipping? |
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| A:Please feel free to bid the items you like. I will send a combined invoice to you after all your auction end. Please pay until you receive a combined invoice of all items and ignore the invoices we sent to you until finished bidding so as to enjoy a postage discount. We will ship your items together once received your payment. |
| Q:Can I get a tracking number? |
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| A:The tracking number will be available 2-3 days after shipping, you can track directly by clicking the tracking number we add to your order. |
| Q:Where is my item? |
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| A:Since we are international seller, we ship from HongKong, the estimated delivery time will be 12-24 working days, which may be even longer during peak shopping season or under severe weather conditions in some countries.If you haven't received your item for more than 30 days, please contact us, we will provide you satisfied solution, thanks. |
| Q:Do you offer combine shipping? |
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| A:Yes, we offer combine shipping for multiple purchases.We charge shipping fee of $4.99 for the first item, $2.49 for each extra item, $2 will be added to order with 4 or more item as postage insurance.Please inform us to send combine invoice after all your items end, thanks. |
| Q:What is your jewellery made of? |
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| A:The metal is made of brass plated with 18K Gold which provides a durable and sparkling surface for the item. It is affordable for jewellry lover. The stone is made of cubic zirconia which is widely used in worldwide.You can see its popularity on eBay category (Jewellery & Watches > Fine Jewellery > Rings > Cubic Zirconia). |
| Q:What is the shipping cost? |
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| A:The discounted international shipping fee for vivid jewellery is as following:
1st piece GBP 2.49/ USD 4.99/ AUD 5.99
any extra item added GBP 1.29/ USD 2.49/ AUD 2.99 for each
For 4 or more item, USD 2.00 insurance will be added. Please do not pay until you received the final invoice so as to enjoy a postage discount. |
| Q:Does the pendant come with a chain? |
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| A:It does come with a chain. |
| Q:How can I check for the item size? |
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| A:All the item sizes are stated in the auction specification. If you would like to revert mm to inch, you can refer to the following website: http://mdmetric.com/tech/cvtcht.htm |
| Q:Received wrong/defective item? |
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| A:Describe the problem and take picture of the received item and send to our email address:
foreseeforesee@yahoo.com
Please attach your eBay ID in the email, or we won’t know who sends the picture.
We will contact you and provide satisfied solution after the case is confirmed. |
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