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Postage Terms (UK only):
We offer FREE P&P (2nd Class Economy Delivery)
within the UK only on all purchases.
Recorded Delivery (1st & 2nd Class)
includes a tracking service and is usually a much quicker postage service.
Tracking details will be uploaded within 24hrs of dispatch.
Special Delivery
(UK only) offers a much quicker next day delivery & also includes a tracking
service.
For Guaranteed Next Day delivery we ask that payment be made before
12pm or to contact us if before 3pm.
We are of course happy for you to collect
your purchase from our shop with no extra charges being applied.
Postage Terms
(Outside UK):
Standard Economy Delivery is provided as standard with all items.
This varies in delivery times from 5-25 working days.
International Signed For
Delivery offers a quicker delivery service & full tracking details will be
provided.
Note:
We are not responsible for any import duties that may be
charged by your countries customs. We advise you to check if any additional
costs are applicable prior to making your purchase.
Delivery:
We always aim to
dispatch all orders within 24hrs of payment being received.
Note:
We are closed
on Wednesdays & Sundays (items will be dispatched next working day)
Refunds &
Returns:
If the item we have supplied is faulty an exchange will be offered or
a refund if this is not possible or acceptable. This will be upon receipt of
the return of the original supplied item.
If the item we have supplied is
not as described a full refund will be offered.
Items purchased in error will
be accepted as a return but will be subject to a 20% restocking fee and a
refund minus our P&P costs will be made.
All our items are security marked and
any serial numbers will be noted before dispatch.
Any item returned as
faulty/unsuitable must be in the same condition as they left us and will be
verified and tested prior to any refund/exchange being made.
Returns will
only be accepted with a valid RMA number supplied by ourselves and we will
not
be responsible for any returned item damaged or lost in transit
Contact Us:
The best way to contact us is directly via Ebay’s own messaging service and
we
will usually respond within 12-24hrs.
Note we are closed Wednesdays & Sundays
so an immediate response is not always possible.
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