jamiescomputers

All products sold on the understanding that they are untested or for spares/repair have no warranty.

We offer a 28day RTB warranty (from date of receipt) on certain items only, this will be clearly indicated on the advert. We are responsible for all parts and labour on any defective product which occur within the above warranty period. We offer no on-site warranty or technical support. Warranty returns are solely undertaken on the basis that the goods should be returned to us during the warranty period (at the expense of the buyer) for examination. Repair or a replacement will be offered providing that the failure was not attributable to wilful damage or caused by improper use. If a replacement under warranty is necessary, we do not guarantee that we will be able to supply the exact model. In such cases, we reserve the right to provide a substitute item with similar technical specifications, external condition and age.

If you think you have a problem with something you purchased from us then please get in touch as soon as possible.

Software problems are not covered under the warranty.

Technical support is provided, but is limited to resolving issues that only concern their advertised condition, description and specifications.

These conditions of sale shall be construed in accordance with English law.

BY BUYING FROM US YOU AGREE TO THESE CHARGES AND CONDITIONS

IF YOU DO NOT AGREE TO THIS RETURN POLICY, PLEASE DO NOT BUY FROM US. THANKS