 |
| Q:Can I have this poster in another size? |
|
| A:No, I'm sorry but we cannot supply posters in alternate sizes. |
| Q:When will my poster arrive? |
|
| A:Average dispatch time : 4 days
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Average UK delivery time : 5 days
Average International delivery time : 10 days |
| Q:Can I have postage discount? |
|
| A:Yes, you can add up to 4 additional posters for £1GPB postage each. Please wait to pay for all your posters at the same time to received our automatic discount. If you are experiencing problems or you would like to add insurance please contact us via ebay messages for an invoice. |
| Q:Can I change my delivery address? |
|
| A:We can only send posters to the registered delivery address used at the time of payment. Please make sure this is correct BEFORE you make payment.
If you need to change your delivery address after payment has been made, please contact us via ebay messages to request a refund so that you can make payment again using the correct delivery address. |
| Q:Can I have tracking for my delivery? |
|
| A:We offer tracking as an additional extra, please see our info page:
http://stores.shop.ebay.co.uk/jafa-prints/Optional-Postage-Services.html_ |
| Q:Can I have insurance on my delivery? |
|
| A:We offer insurance as an optional service, please see our info page:
http://stores.shop.ebay.co.uk/jafa-prints/Optional-Postage-Services.html_ |
| Q:My poster arrived ruined, what can be done? |
|
| A:Please contact us via ebay messages to let us know the details of the insurance you purchased for your item so that we can proceed with a claim.
Please read all the information at:
http://stores.shop.ebay.co.uk/jafa-prints/Optional-Postage-Services.html_ |
| Q:Do you have any discounts for multiple purchases? |
|
| A:Yes, we offer a postage discount for additional posters. You can add up to 4 extra posters per purchase for £1 postage each. |
| Q:Can you make me exempt from your buyer requirements? |
|
| A:No, I'm afraid we have the buyer requirements in place as a matter of shop policy. We cannot make any exceptions for individuals and would ask that you do not put us in the position of having to decline your request. Thanks. |
| Q:I need to contact you, can I email you? |
|
| A:Please only contact us via ebay messages, NOT email. This will ensure we receive your question. Thanks. |
| Q:Can I pay by other means than Paypal? |
|
| A:No, I am sorry but we are only set up to process payments made through Paypal, we cannot accept any other forms of payment. Please do not ask us to pay by other means as we simply cannot accept it. |
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