We arrange the delivery with 1-3 working days after fully payment received. If you do not receive your products on the proper time, please contact us.
We will ask you to check that your delivered products have arrived in perfect condition, before signing the delivery form, so please open and check your order when you receive it. If you are not satisfied with the goods upon delivery, please do not sign this on the delivery form and contact us ASAP. All items and parts of the product must be checked for any damage prior to assembly.
For Bulk items (for the overweight item, more than 30kg), we can do the delivery UK mainland only, and take around 3-5 working days for the delivery. If you want the express delivery, please contact us.
For the products less than 30kg, we can do the delivery also on the following areas: Scottish Highland, Scottish Island, Isle of Man, Aberdeen and north of it to Scottish Highland, and Northern Ireland. But for the delivery fees, you may charge extra, please contact us for the details. Normally, we take 3-5 working days for the delivery, next day delivery also available.
Delivery is not available on the following areas: Jersey, Guernsey, Alderney, Sark, Herm, Jethou, Brecqhou, and Lihou.
We do the delivery via Bpost or China Air post. It normally take 7-15 working days, but sometimes it will occur a little bit late for the custom clearance or peak times (such as Xmas).