Frequently Asked Questions:
Q. When will I receive my item?
We try our best to process orders as soon as possible. All orders placed Saturday and Sunday will be processed on Monday. When the item is dispatched our courier Interlink provides a next day delivery for the majority of addresses. You should receive tracking information when this item has been dispatched. Smaller low cost items are sent out via. Royal Mail so will take longer for delivery that those items sent out by courier.
Q. How do i return my item?
Please contact us via the eBay Messaging service and we will either arrange for our courier to collect this item from you or give you details on how to return the item yourself. When contacting us please remember to include your eBay User ID and the reason you wish to return your item.
Q. What forms of payment do you accept?
PayPal is the only method of payment we accept and we only ship to your confirmed Paypal delivery address.
Q. How will my item be delivered?
Delivery on your item will either be via Interlink Express Courier (tracked insured courier service) or Royal Mail. Delivery times will vary depending on the item you have purchased. Please check the listing for the estimated delivery time. We only ship to your confirmed Paypal delivery address.
Q. Where do you deliver to?
At this time we only deliver to mainland UK. If you believe you live in mainland UK and cannot purchase an item from us please get in touch via the eBay Messaging service. We only ship to your confirmed Paypal delivery address.
Q. What is the warranty on this item?
Product warranty periods are defined in the auction listing. Unless otherwise stated your warranty period is 12 months from the date of your purchase. If in this period you need to action a warranty repair please contact us via eBay Messaging service.