If you have a question about House of Fraser eBay, or a query about an order, you may find an answer to your questions within our FAQ's. However, if you still need to contact us, please email houseoffraserebay@docdata.co.uk or call 0844 2646427

The opening times for the helpline are 9.00-17.30 Monday- Friday. It will be closed at weekends and bank holidays.

Please note: House of Fraser online and in store customer services are unable to help with eBay purchase enquiries.