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FAQs

Contact

How can I contact you?

Contact us through the ebay message centre or by telephone on 0845 3193994.
Please note that we work Monday to Friday 10am to 6pm GMT.

We can sometimes get hundreds of messages a day. We will endeavour to answer your question as soon as possible. Our average response time is currently 1.5 hrs (work hours).


Payment

How can I pay?

We accept Paypal, Postal order & Personal Cheques. We can also process credit & debit cards over the phone (Please call 0845 3193994 10am-6pm).

We would respectfully ask that you pay within 7 days of checkout.
If payment is not received within 14 days we will open an unpaid item case.


Postage

When will my item be sent?

All items paid for before 2pm will be sent out the same day by Royal Mail standard post. For expedited or next day delivery please select this option on checkout.

How long will it take to arrive?

UK: 9 out of 10 deliveries arrive within 2 working days after dispatch.

Europe: Delivery is approx 5 working days.

US & Canada: Delivery is approx 10 working days.


Do you offer next day delivery?

Yes this option is available when ordering Monday to Thursday before 2pm.
Guaranteed next day delivery is not available on Saturdays, so if you ordered on Friday your parcel will arrive the following Monday.

*This option is only available for UK customers.


Sizing

How accurate are your corset sizes?

We have spent much time and effort to get our corset sizing accurate and made our size chart in accordance with UK ISO sizing standards.

*PLEASE NOTE: Corset’s are designed to be tight fitting. They should be unlaced at the back, fastened at the front then tightened up again.


What about your Clubwear?

Most of the Clubwear is one size (usually a UK 8 – 12) unless stated in the listing.