We will endeavour to process your order as quickly as possible, however please allow up to 5 days for your order to arrive.
Do you ship outside the U.K
Yes, we now ship to the Republic of Ireland as well as the U.K please see listings for item shipping prices
How can I track my parcel?
When your order will be dispatched via Royal Mail 2nd Class delivery service.
If you have any problems please contact our customer service team, who will advise the status of your parcel. You can contact our customer service team via email at firstname.lastname@example.org or phone on 0800 652 7417
What happens if I'm out when my parcel is delivered?
If your delivery has been attempted, the parcel may have been left in a secure location around your property, or they may have taken the parcel back to the depot. In either of these cases a card will be left advising you that they have attempted delivery and what to do next.
What if I have a problem with delivery?
If you have any problem with a delivery or require the tracking information please send us an e- mail to email@example.com. Alternatively you can call the customer service team who are always happy to help on 0800 652 7417 available from 8am-5.30pm Monday to Friday.
We only accept payment via PayPal.
All items will be dispatched on orders before 15.00 (GMT) the same working day. Royal Mail 2nd Class delivery service please note orders can come between the hours of 09:00 – 21:00 but please allow up to 3-5 days to receive your item after dispatch. Please note we cannot refund the postage of returns due to the wrong size pair being ordered. Once an order is placed you will be unable to change the delivery address due to our automated shipping invoice system.
Hi-Tec Sports was founded in 1974 in the appropriately named village of Shoeburyness, in Essex, England. Our original success grew from the breakthrough design and development of Hi-Tec's first ever shoe, The Hi-Tec Squash Classic, specifically designed for the then fast growing game of squash. An industry benchmark then and now, few shoes in athletic footwear history have recorded unit sales of over 18 million pairs worldwide to date. The Hi-Tec Squash remains Britain's all-time best selling sports shoe model to this day.
It was not until 1982 that the Hi-Tec brand name and logo were globally launched as a result of our decision to become a major worldwide sports brand. The innovative, successful global development of our brand became a casebook study at the Harvard Business School. Today we are proud to report that there are over 500 Hi-Tec styles being commercialised throughout 80 countries world-wide, under the Hi-Tec Outdoor, Hi-Tec Court, Hi-Tec Golf, Hi-Tec Sport, Urban collections and Magnum brands. A whole family of great products for sports and footwear enthusiasts.
Hi-Tec offers a 100% satisfaction guarantee. If the goods you have ordered are unsatisfactory for any reason, we will give you a full refund, provided that you return them to us unused with original labels and packaging, including proof of purchase within 14 days. We will refund you in full. We process returns as soon as they arrive, however during extremely busy periods please allow 14 days for your return to be processed.