Q: Does all the items with it original packaging?
A: For the reasons of postal safety & postal cost, items will be shipped with or without original packaging.
Q: Can I choose colours & pattern of the items I wanted ?
A: Of course you can.
1. Simply order the items by clicking "buy it now".
2. Use check out.
3. Under "Notes to seller", put the colour or pattern you wanted.
* If the colour or patten is out of stock, I will contact you for full refund.
Q: Is that important to read the item description before order & after package arrived?
A: Yes it is important to check the Item description before order & after package arrived.
It is because item description may includes very important instruction about the Items.
Q: How the item will be packed?
A: Item will be packed by bubbled envelope and/or mailing bag and/or carton box.
Q: Is your picture taken from the actual item?
A: Yes, all our pictures are taken from the actual item. Colours may be vary due to the reflection of the light.
Q: How long will it take to get my item?
A: Please refer to http://stores.ebay.co.uk/happiboxuk/Delivery.html
Q: Where do you post from?
A: United Kingdom.
Q: When you will post my Item?
A: After the full payment clear, Item will be despatched same day or next working day.
Q: Do you offer express delivery for UK shipment?
A: For some items we offer express delivery for UK shipment. This service is provided by Royal Mail Next Day Delivery Guaranteed by 1pm. If required, please choose this postage option at checkout.
Q: Do you post to BFPO address?
A: Yes. For BFPO addresses, they are charged at first class tariff by Royal Mail. If you have a BFPO delivery address, please choose 1st class postage at checkout.
Q: Is there any discounts on combine orders?
A: I may offer some discounts for combine orders. Feel free to contact me via ebay message.
Q: How can I get my feedback ?
A: Once the full payment clear, positive feedback will be left to you.
Q: How to leave the feedback to you?
A: If you are not happy with our products and services, feel free to contact us.
If you are happy with our products & services, I would be very much appreciated if you could leave us a positive feedback and 5 stars in our detailed seller ratings.
Here is the feedback link :
Q: Can I collect the item ?
A: We are sorry we do not offer collection in person.
Q: What is your opening hour?
A: Our opening hour is Mon to Fri 9am to 1pm, 2pm to 5pm
Due to the business nature, I may not always in front of the computer. If for some personal reasons, like illness, family matters, I will put the holiday notice to inform buyers.
All messages will be replied same or next day.