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| Q:Can I combine my invoice? |
|
| A:Yes, you can. I will send combined invoice to you after all the bidded auctions end. Please pay until you receive combined invoice of all items. |
| Q:How do I pay my purchase |
|
| A:We DO accept PayPal. If you don't have PayPal account at this moment, you can open a new account at http://www.paypal.com . It is safe and easy to pay through Paypal. |
| Q:Do you offer international postage? |
|
| A:GBP 2.99 / US$5.99 for 1st item, GBP 1.99 / US$3.99 for per extra purchase item. For your parcel safety, purchased items are five or more, the insurance of GBP1.00 / US$2.00 for whole parcel is required. |
| Q:I ordered 2 items at the same time, but just received 1. Why? |
|
| A:Items may come seperate, because some items will be restored after the first shipment, pls contact us for checking before leaving feedback. |
| Q:Will Jewellery tarnish? |
|
| A:Jewellery will tarnish with time and wear.
To protect your jewellery, please keep it in a cool, dry place, or in the ring box. Keeping individual pieces separate to avoid scratching. |
| Q:What is the item made of? |
|
| A:My item is made of 18K Gold Plated (18KGP) which provides a durable and sparkling surface for the item.
Looking forward to do business with you! |
| Q:I'm not satisfied with the item I received? What will the seller advise ? |
|
| A:My value buyer, sorry that the item cannot make you satisfied. Any negative or neutral feedback cannot solve the problem. Please kindly email me before leaving feedback and I'll try my best to make you 110% satisfaction with the deal. I'll respond to you in a timely manner in business days. Much appreciate for your business with me. Thank you. |
| Q:Hjow long will it take to get your item? |
|
| A:Dear buyer,
The delivery usually takes about 10 - 21 days (not more than 31 days) depending on the location & efficiency of the custom and local post. Please kindly email me before leaving feedback and I will try my best to make the deal 100% positive for you. Thank you. |
| Q:What is the condition of the item? |
|
| A:100% brand-New |
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