Delivery

Please ensure that your correct delivery address and telephone numbers are registered with ebay at the point of sale, not at the point of payment if this is later.

Incorrect delivery address will result in delayed delivery and additional postage charges.

Exclusions: highlands of Scotland, Shetland Islands, Ireland, Northern Ireland, channel Islands, Isle of Mann or outside mainland UK:

We are unable to deliver outside of mainland UK.

Highland Postcodes include All IV, KW 1 – 14, PA 34, 37, 38, 39, PH 19 – 26, 30 – 40, 49 + 50, PH 41 Sector 4.

Please allow 2-4 working days for delivery, which will be Mon – Fri between 8am – 6pm

If the courier attempts delivery and you are not in, they will leave a calling card to enable you to call them and rearrange your delivery.

The courier will attempt to deliver on 3 occasions, If they are unable to deliver, your item will be returned to our warehouse and there will then be an additional postage charge to send out your item again.

We are unable to arrange specific times for deliveries or weekend delivery requests. Our courier will deliver to the ground floor front door or reception only.

Please note that we do not provide delivery information and/or consignment numbers when dispatching items. However if you do require this information, please contact us.

Return Policy

If you are not happy with the item, we will take it back within 7 days, providing it is in the same condition and packaging as when it left our warehouse. However, you will be responsible for the cost of transport both ways. We will be happy to send replacement parts if necessary or a replacement item (provided we have it in stock) or give you a refund for the product value. Obviously, if there is a genuine fault with the product that we haven't mentioned, or the item is damaged in transit, we will cover the cost of transport and replace or refund the item. We may require photographic evidence of damage.

• It is your responsibility to ensure the item is what you want before committing to buy, I.e., Correct Color and size.
• If your boxed item is damaged at the point of delivery, please state this on the drivers receipt form and state that the internal items are unchecked.
• We pride ourselves in offering an excellent customer service, and take our customer satisfaction very seriously. If you are experiencing any problems, please contact us immediately and we will do our utmost to assist where possible. Please see our feedback.