Delivery:

Free UK Delivery Royal Mail 2nd class postage – For smaller items under 2kg in weight or £25.00 in value.

Free ParcelForce carrier delivery (48hrs max) – For items over 2kg in weight or £25.00 in value.

Parcel Force tracked and traced – Premium Next day delivery (A charge applies for this service, full details available at checkout).

Our prices for delivery to the Scottish Highlands, Northern Ireland, or other offshore UK islands. These areas will have a charge applied to the delivery as per the item listing you purchase. This also applies to international deliveries too. Please be aware postage times will be different to what is quoted on the listings to these areas.

Please note we are not able to offer free delivery at present on car batteries. This also applies to all orders going to the Scottish Highlands, Northern Ireland, or other offshore UK islands. The postage charge as applicable will be on the listing when your postcode for delivery is entered.

For European deliveries, anything over 2kg in weight will be sent with our Parcel Force Europe service, anything below that weight will go with Royal Mail Airmail standard service. Anything outside of Europe will go Royal Mail Airmail up to a limit of 2kg per parcel. If you are outside Europe and require an order to be shipped to you, please message us via the eBay system for a quote.

All orders received by 4 pm will be despatched the same day by your selected postage method. Please note we do not despatch or deliver on Saturdays and Sundays.

Our post is collected every weekday (Monday-Friday excluding Bank Holidays and exceptional circumstances) from our warehouse in Birmingham.

Please note we will have no postal or courier collection on Good Friday or Easter Monday, any order placed after 4pm on Thursday 27th March will be despatched same day but won't be delivered until after the Easter period.

Please note that if you have not received your order sent by Royal Mail in the expected time frame, we have to wait three working weeks before a lost in post claim form can be put through – however this is a very rare occurrence and something we do not see happen often. The reason we allow for three working weeks to elapse is items will be returned to the sender if not delivered within that time period.

If you need your order urgently then we suggest using one of our tracked and traced courier services.

Christmas deliveries:

The last day to order for receiving deliveries in the UK using the Royal Mail free service is before 4pm on Friday 14th December as the usual delivery period quoted is 4-6 days.

The last day to order for receiving deliveries in the UK using our tracked services is before 4pm on Wednesday 19th December as the usual delivery period quoted is 48 hours.

Any order placed after 4pm on the 19th December may not be delivered before Christmas and will most likely be received on either the 27th/28th December, or the normal delivery times quoted from the date of order.

Returns:

Returns are accepted if you change your mind or are not happy with your item for any reason: please contact us within 30 days of delivery to notify us.

If you receive an incorrect product from ourselves, please notify us as soon as possible. We will endeavour to replace any incorrect item as fast as possible.

In all cases where an item requires returning, it needs to be returned in the parts original packaging as per what we sent it out in, and it will be at the buyers cost unless previously agreed with GSF Carparts. Any return postage costs may be refunded at the discretion of GSF Carparts. If we have agreed this, you MUST include a receipt for return postage in with the parcel. If this is not included, we will be unable to refund postage costs!

We can also accept returns via any of our MAINLAND UK branches (excluding Ireland). For this service, you must contact GSF eBay who will send you an email, a copy of which must accompany the goods being returned or exchanged. If this email is not with the goods, the branch will be unable to return the goods on your behalf. Goods for return will be sent free of charge on your behalf to GSF eBay via internal transport and credited within 48 hours of receipt back at GSF eBay. Under no circumstances will the branch be able to refund! Under no circumstances will goods be exchanged at branch. If alternative items are required, they must be purchased at the branch in full and the original purchase will be returned to GSF eBay via the branch for the credit. We apologise but all credits can only be done on return of the original goods to GSF eBay and via your original payment method.

In all cases, refunds can only be issued once we receive the unwanted or faulty goods back at GSF eBay. Please remember to include one of the copies of your purchase invoice with a small cover note from yourself, with the return parcel so we can process the refund as fast as possible. We will process your refund within 48 hours of receiving the goods, providing they are undamaged and in a saleable condition. Any items that are received back not in a resalable condition will be returned back to the customer at the customers cost.

Every item has a minimum 12 month warranty. In the unlikely event it goes faulty within that period please contact us and we will sort out a replacement or a refund for you as soon as possible.

We can only accept electrical items for refund if they have not been fitted. If they found to have been fitted we will have no choice but to refuse the request for return unless it is a faulty product.