Delivery:

Free UK Delivery Royal Mail 2nd class postage – For smaller items under 1kg in weight or £25.00 in value.

DPD carrier delivery (48hrs max) – For items over 1Kg in weight or £25.00 in value.

Parcelforce tracked and traced – Next day delivery (A charge applies for this service, full details available at checkout).

Parcelforce tracked and traced – Before 12 noon delivery (A charge applies for this service, full details available at checkout).

If you need a parcel delivered to the Scottish Highlands or an International delivery please contact us for a quote. We are very reasonable on our overseas courier charges. Please be aware postage times will be different to what is quoted on the listings to these areas.

All orders received by 4 pm will be despatched the same day by your selected postage method. Please note we do not deliver on Saturdays and Sundays.

Our post is collected every weekday (Monday-Friday excluding Bank Holidays and exceptional circumstances) from our warehouse in Birmingham.

Please note that if you have not received your order sent by Royal Mail in the expected time frame, we have to wait three working weeks before a lost in post claim form can be put through – however this is a very rare occurrence and something we do not see happen often. The reason we allow for three working weeks to elapse is items will be returned to the sender if not delivered within that time period.

If you need your order urgently then we suggest using one of our tracked and traced courier services.

Returns:

Returns are accepted if you change your mind or are not happy with your item for any reason: please contact us within seven working days of delivery to notify us.

If you receive an incorrect product from ourselves, please notify us as soon as possible. We will endeavour to replace any incorrect item as fast as possible.

In all cases where an item requires returning, it will be at the buyers cost unless previously agreed with GSF Carparts. Any return postage costs may be refunded at the discretion of GSF Carparts.

In all cases, refunds can only be issued once we receive the unwanted or faulty goods back. Please remember to include one of the copies of your purchase invoice with the return parcel so we can process the refund as fast as possible. We will process your refund within 48 hours of receiving the goods, providing they are undamaged and in a saleable condition.

Every item has a minimum 12 month warranty. In the unlikely event it goes faulty within that period please contact us and we will sort out a replacement or a refund for you as soon as possible.

We can only accept electrical items for refund if they have not been fitted. If they found to have been fitted we will have no choice but to refuse the request for return unless it is a faulty product.