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When will I receive my item(s)?
A:
All items
are typically sent next business day after your payment has been cleared. If
you choose 'regular' as a postage option please allow 3-7 business days for
delivery to most key destinations within Australia. If you choose
'express/courier' as a postage option please allow 1-3 business days for
delivery to most key destinations within Australia. All international orders
(outside of Australia) please allow 10-15 business days for delivery. |
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What payment
methods you accept?
A:
We
accept PayPal, Credit Card (Visa and MasterCard only), Bank Transfer, Money
Order, Personal cheque. Buy with confidence as we are PayPal verified. |
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Which carriers do you use?
A:
The service we use for most of our
deliveries is Australia Post. We use Fastway Couriers for courier services
within Australia. All international orders are sent via Australia Post
'Airmail' service. |
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Do you offer insurance?
A:
Yes, by choosing 'registered post' as
postage option your item is insured for loss, damage and theft of your item
during transit. We do offer insurance as an option for international
orders. |
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I need this item by this date, can you promise
me delivery by then?
A:
Please rest assured that we always try
to excel in regards to speed of service, and are always doing our best to
get your orders to you as soon as possible.
All items are
typically sent next business day after your payment has been cleared. |
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Can I purchase an item off eBay ?
A:
In accordance with eBay regulations we
are unable to sell items outside of eBay. Simply bid on any of our items or
purchase them from our store.
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How do I change the delivery address for an
order I've already placed?
A:
At this stage we can only send to your
eBay registered address at the time of purchase. Please ensure you have up
to date contact and address information on file prior to bidding.
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Do you offer shipping discounts?
A:
We do offer shipping discounts for
multiple item purchases. |
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Do you ship internationally (outside of
Australia)?
A:
Yes! We ship worldwide. |
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Are you a registered business?
A:
Yes, we are a registered Australian
business. Our Australian Company Number (ACN) is 114175021. |
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Do your prices include GST?
A:
Yes, all our prices, shipping and
insurance rates include GST. Invoice will be sent upon request. |
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Do you have a physical store or showroom when i
can see the items before purchasing?
A:
At this stage we do not have a
physical showroom. Our complete range can be viewed at our eBay store. We
have taken great time and care to ensure all pictures and descriptions
represent the items being sold ... what we list is what you get!
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Can I pick up from your warehouse? Can I
organise my own courier?
A:
Unfortunately, we aren't able to
accept pickups. |
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How can I follow your listings?
A:
We would love you to add us to your favourite
sellers list and join our newsletter so we can keep you up to date with all
of our exciting new products. |
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