Thank you for contacting us.
Due to our Chinese Spring Festival, we will have a holiday from Feb 1 to Feb 19, we may not be able to reply your email immediately. But we will handle this ASAP once we are back to work on Feb 21th.
Sorry for the all inconvenience.
Your kindly understanding and support will be highly appreciated.
Have a nice day.
PS: we will be off duty and back on next Monday due to our National Day, if any delay please forgive. :)