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Terms & Conditions

Postage
•  All items are posted out within 48 hours of receiving cleared payment
•  Domestic items are sent by Royal Mail, Parcel Force or courier, depending on size and weight
•  International items (where appropriate) are sent airmail unless requested to be sent surface mail
•  We will replace or refund any items lost or damaged in transit
•  Please note, Royal Mail don't class items lost until 15 days have passed

Payment
•  We accept PayPal, cheques, postal orders or cash on collection (where appropriate)
•  Please pay within 5 days of auction end
•  In the unlikely event of non-payment an Unpaid Item Strike will be filed against your account

Returns
•  Returns are accepted within 14 days of purchase*
•  If items arrive damaged a full refund (including all postage) will be given once item arrives back
•  Returns for other reasons will be accepted for a refund (minus postage costs) once the item is returned unused and in the same condition it was sent
•  Please email before returning goods stating item number and reasons for return
•  Recorded mail or other traceable means is required on returned items in order for refunds to be processed
*Doesn't apply to underwear, wigs, hosiery for hygiene reasons

Contact
•  Best way to contact us is via email

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