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We accept PayPal, Postal Orders and Personal Cheques. Please include your eBay ID & your eBay Item Numbers for payment identification, when sending in your payment by postal order or cheque. Failure to provide your eBay ID & your eBay Item Numbers might result in the delivery delay.
Payments should be made within 7 days from the end of the auction. Non-paying bidders will be reported to Ebay unless arrangement agreed.
We usually dispatch orders out in 24hrs via 2nd class mail, unless stated otherwise.
Signed delivery is provided for orders valued over £32 without further P&P charge.
Insurance is free. All postage receipts are well kept. In any case of parcel matter araising, we will do our best to request compensation from Royal Mail; after compensation is issued from Royal Mail, a copy of compensation letter from Royal Mail will be provided to customers. However please note as we offer free insurance, no imposed liability could be accepted by us; all we need from you is your patience with royal mail's claim system.
We only accept returns for faulty items.
Please do email to rui168168@gmail for your return reference no. and the return address, before you post items to us.
Replacement or full refund are provided for faulty items; and your return postage will be compensated too.
Please use a delivery service that provides tracking information.
We aim to offer the best prices, if you find a price cheaper supplied to United Kingdom, please let us know at pricematch@orientgifts.co.uk. We will match any “genuine” like for like price within the UK, even up to 7 days after the date you made your purchase, subject to our “Price Match” terms and conditions.
Terms and Conditions
1.The product must be like for like and be in stock
2. Claims are excluded for auctions, sales or promotions from other suppliers
3.Price Match refers to Compatible products only and not OEM products.
We work very hard to make our customers happy and to protect our reputation. If there are any problems with your order, please email to us via eBay message. We will resolve any problems.
We aim to respond to every emails in 24 hours (excluding weekends and holidays).
After Sale Enquiry is our priority: damaged / unreceived orders, or faulty items. Pls text or call Contact: 07963661787 Open time: 3-5pm / Mon-Fri
we will solve all matters! | 
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