Welcome to Fields of Blue Home Shopping

We try to make your purchase as simple and easy as possible, so please take a moment to look through these details.

Shop items are all NEW, and are NOT seconds unless we state that in the listing. If you click on the buy button you are agreeing to buy that item.

Postage discounts are available on nearly all multiple purchases. These will be calculated automatically on checkout if you make all the purchases at the same time. If you buy one item, then wish to return later to add more items, you can still get your postage discount - simply do not pay until all purchases are made, (Postage discounts are available for up to 3 days from the date of the 1st purchase). You may need to ask for an invoice if you cannot combine the items yourself.

Payment

We accept payments by Credit / Debit cards via PayPal, or for UK customers we accept Sterling Cheques, or Postal Orders: Payable to K Cheeseman. Please do not send cash unless you send it by Recorded Delivery - overseas buyers MUST use PayPal unless we agree otherwise. 

Full payment details will be given in your confirmation screen & email.

Postage & Shipping

The UK postage prices shown on the listings are for UK Zone 1, this is for mainland Britian. This excludes the following postcodes as well as the islands IOW, IOM, C.I.

Postage for larger items to the following postcodes may incur a surcharge.

AB13-16, 21-25, 30-39, 41-63;  BT;  DD8-10;  DG1-16; EX16-39;  FK1-21;  GY;  HS; IM; IV; JE; KA26-KA28;  KW;  LD1-8;  LL15-78;  PA20-PA49;  PA60-PA78; PH8-PH50; PL11-25; PO30-41; SY7-25; TD15; TR20-R27;ZE 

We use Royal Mail or ParcelForce or DHL for most UK shipments, you will get a confirmation email once shipment has been made. We pack & ship Monday - Friday and will usually have your article sent in 48 hours, however please allow for delays due to holidays or sickness. We obtain certificates of posting for all items although we cannot be responsible for any delays or loss by any shipping method as this is outside of our control. We will try and assist in resolving any loss or delay wherever possible.

If we notify you shipment is by DHL or Parcelforce you will get a tracking number, if you are not likely to be in to receive the parcel you need to look out for a 'while you were out card' and please respond to it quickly (to the carrier not us) to rearrange delivery, otherwise the item will be returned to us, and a charge will be incurred if we are to deliver it again.

We reserve the right to amend postage rates due to unforseen circumstances, we will advise you first so you can accept them or cancel the order without penalty.

Customer Services

Try as we might, Items will sometimes get damaged, so if you have a problem please contact us first so we can try and resolve it, which we manage in nearly all cases.

Returns

We want you to enjoy your purchase, however we accept returns on all new items provided they are returned in original packing and resalable condition. Items must be returned within 7 days, return postage is at your expense, please obtain a certificate (proof) of postage from the post office / carrier. Refunds will be made no later than 30 days after safe receipt.

If there is a problem with your item (regrettably it happens occasionally) Please let us know first so we can determine the best course of action.

So enjoy your shopping and if you have any other questions please ask - Karen.