Terms & Conditions
You can buy from us with confidence, see our feedback, our customers love our products and service!
If you have any questions or need any advice please either or call us between the hours of 9am - 5.30pm Monday to Friday on: 01793 791736 or use the "Contact Us" feature on ebay.
Our Payment Method is PAYPAL for your safety and convenience. If this presents you with a problem please notify us via the "Contact Us" feature on ebay to make alternate arrangements. Payment must be made within 3 days from end of auction or buy now date.
Any Unpaid item will be processed via ebay's Unpaid Item procedure.
If you have purchased an item by mistake or changed your mind, no problem these things happen, again message us and we will process the change and void the transaction.
Returns and Guarantee
Sometimes problems happen, if you have a problem, please do not just leave us un-favourable feedback, CONTACT US FIRST and we will do all we can to resolve the issue to your satisfaction.
We operate a 100% no quibble 30 day returns policy providing the item has been unopened, remains as new condition in its original retail packaging.
If you have to return an item for exchange or credit please contact us first to tell us why you wish to take this action and we will provide you with a return reference, please note this reference number on the enclosed shipping document and return with your item to the address below. Your exchange or refund will be processed upon safe return. Please return all items in flat packaging do not bend over and use smaller packaging as this damages the material and this could void the refund or replacement process.
5 Callas Cottages