|
Warranty
&
Returns
All
the products we sell are brand new UK factory sealed and
come with a full manufacturer’s warranty.
WHAT TO DO WHEN
YOUR ORDER ARRIVES
When
your order arrives please keep all packaging,
booklets and accessories and open it as carefully as possible in case
there is
a problem. Please test your new item when it arrives and make sure
there are no
faults or problems. If it is a gift, to be given at a later date, we
still
recommend opening and testing it on receipt.
FAULTY ITEMS
If
your item develops or is delivered with a fault please
contact us immediately with the information below;
Your
Ebay Username:
Your
Name:
Product
Serial Number:
Description
of the problem:
Date
purchased:
For
some techinical issues you may want to first contact the manufacturer.
Their contact details are normally found in the instruction booklet or
are available on their website. They normally have trained staff who
can quickly diagnose and resolve any issues.
UNWANTED ITEMS
You
may return an unused item within 7 days for a refund
or an alternative product.
Please
contact us with the following information;
Your
Ebay Username:
Your
Name:
Product
Serial Number:
Date
purchased:
Reason
for return:
We
will then issue a Returns Number and instructions on
returning the item. The
customer pays all return shipping.
The
item must be repackaged exactly as you received it
with all manuals, leads accessories etc. The item must be unused with
no marks
or damage and it must be able to be resold.
If
these criteria are not met
we will return the item to
you.
Any questions please emaile us by clicking here.
| 
) 
