POSTAGE CHARGES & TERMS OF SALE
(THE LEGAL AND BORING BITS.... SORRY)
ADDRESS FOR PAYMENTS & RETURNS IS:
EQUESTRIAN CLEARANCE SALES, OAK TREE LODGE, GOOLE FIELDS, GOOLE, EAST YORKSHIRE. DN14 8AX
WE AIM TO POST GOODS ORDERED & PAID FOR BEFORE 4.00PM MON-THURS ON SAME DAY OF PURCHASE. ORDERS PLACED FRI-SUN WILL BE PROCESSED ON MONDAY.GOODS ARE SENT VIA APC COURIER OR ROYAL MAIL. A SIGNATURE IS SOMETIMES REQUIRED FOR YOUR PARCEL. THE COURIER WILL ONLY MAKE 3 ATTEMPTS TO DELIVER PARCEL, (AND WILL LEAVE CARD IF NO-ONE IN).IF YOU FAIL TO CONTACT THE COURIER, THEN THE PARCEL WILL BE RETURNED TO OURSELVES, AND WILL INCUR A RE-DELIVERY FEE TO BE PAID BY PURCHASER (MINIMUM OF ORIGINAL POSTAGE CHARGES). RESPONSIBILITY OF PARCEL PASSES TO PURCHASER UPON SIGNATURE OF DELIVERY.
ALL POSTAGE CHARGES QUOTED ARE FOR MAINLAND ENGLAND ONLY AND INCLUDE ACTUAL COSTS TO US THAT COVERS TIME,WRAPPING AND PACKING MATERIALS ETC. FOR DELIVERY TO OTHER AREAS PLEASE CONTACT US BEFORE PURCHASE TO QUOTE POSTAGE CHARGES AS THEY CAN VARY.
WE DO OFFER COMBINED POSTAGE DISCOUNTS WHEN MORE THAN ONE ITEM IS PURCHASED AND PAID FOR ON SAME INVOICE (ALL ITEMS ON INVOICE MUST BE PURCHASED WITHIN 8 HOURS OF EACH OTHER). THE FINAL DISCOUNT IS APPLIED ON INVOICE.
RETURNING ITEMS
PLEASE NOTE WE ARE UNABLE TO ACCEPT RETURNS ON ANY RIDING HATS DUE TO HEALTH & SAFTEY .
PLEASE REMEMBER TO INCLUDE YOUR DETAILS WITH YOUR ITEM WHEN RETURNING & A BRIEF DESCRIPTION OF REASON FOR RETURN.
RETURNS ARE ACCEPTED, PROVIDED THAT THEY ARE IN THE ORIGINAL CONDITION AND PACKAGING. THE PURCHASER MUST IN THE FIRST INSTANCE, CONTACT US BY EMAILING TO saddlefitter@btinternet.com AND STATE REASON FOR RETURN & OBTAIN A RETURN GOODS REFERENCE NO. NO GOODS SHALL BE ACCEPTED FOR RETURN WITHOUT THIS NUMBER.
THE ITEM MUST BE RETURNED WITHIN SEVEN DAYS OF RECEIPT WE ARE UNABLE TO ACCEPT RETURNS ON RIDING HATS DUE TO HEALTH & SAFTEY LAWS
A RE-STOCKING FEE OF 25% WILL BE CHARGED TO PURCHASER IF GOODS ARE RETURNED AFTER 7 DAYS UNLESS THE PRODUCT IS FAULTY.
THE PURCHASER IS LIABLE FOR ALL POSTAGE CHARGES RELATING TO RETURNED ITEMS. (INCLUDES RE-DELIVERY CHARGES). POSTAGE CHARGES DISCOUNTS FOR RETURNED ITEMS BOUGHT AS A MULITIPURCHASE ARE AT THE DISCRETION OF THE SELLER.
ITEMS SOLD WITH FREE POSTAGE ARE SUBJECT TO A CHARGE FOR POSTAGE WHEN RETURNED FOR EITHER EXCHANGE OR REFUND THIS WILL BE DEDUCTED FROM YOUR REFUND OR ASKED FOR BEFORE AN EXCHANGE CAN BE ISSUED
PLEASE DO NOT PURCHASE GOODS IF YOU DO NOT AGREE WITH OUR POSTAGE CHARGES, CONDITIONS AND TERMS OF SALE. |