At Emma's Emporium I work hard to provide my customers with quality items like DVDs, Books and Magazines. I am a top rated seller with a 100...read more
At Emma's Emporium I work hard to provide my customers with quality items like DVDs, Books and Magazines. I am a top rated seller with a 100% feedback and value this. I encourage my customers to write a small feedback on their experience with me on receiving their item(s)
I am a small business seller and due to the fact I am increasingly up against private sellers trading on ebay more and more I really understand the importance of quality Customer Service. I encourage my customers to contact me first if in the unlikely event there is a problem and not to raise the issue with ebay. I am here for my Customers from start to finish, always.
I aim to dispatch all items the same day as payment received. 1st class, and by airmail (Mainland Europe and the Rest of the World)
Regrettably I have very recently picked up a negative feedback from one of my customers. I was told I had sent them a damaged dvd. This was inaccurate and I am working with ebay to try to resolve this matter amicably.
You are here