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eModelShop

eModelShop

Maintained by:
Member ID emodelshop ( Feedback score of 8453Green star icon for Feedback score between 5,000 to 9,999) Get fast delivery and excellent service from eBay Top-rated sellers. About member eBay Shop
Hobby and Leisure specialises in plastic kits and diecast models . We have expanded the Hobby Sector with Balsa wood kits, Craft tools, Matchstick kits, Paint, Glue and Art products. The TV Character range has brought in a new range of customers, as has the Outdoor Activities and tool Departments

Shop with confidence. We are a small family internet company; well established in the Plastic Kit and Diecast market now (2007) expanding into Art and Toys, Home and Garden, Camping and Outdoor activities. Our range list is over 26,000 lines. We aim to provide quality products and a quality service. Most of our business is from repeat sales from existing customers.  We pride ourselves on our customer service –If you are not happy we are not happy.

  

 

ALL PRODUCTS are BRAND NEW in its original packaging

 

 

PRODUCT POLICIES,

 

All our products are new and are recognisable Brand Names

 

·                           We want you to be 100% happy with all the products you buy from us which is why we offer our Customers a full money back guarantee on all our products.

·                           In the unlikely event that your product arrives faulty or damaged we will happily exchange your item or refund your payment in full within 14 days of receiving it.

·                           We fully comply with the Distance Selling Regulations and take full responsibility for any items that are lost or damaged in transit.

·                           For further information on our Customer Refund Policy, or if you have an item which needs to be exchanged or refunded, please contact us in the first instance by phone or email.

~ Save money ~

~ on Postage ~

 

Our aim is to pick pack and ship as economically as possible, without effecting the integrity of our packaging and speedy dispatch.

 

Please allow us to combine multiple purchases

 

We have been known to refund money if we can get a better deal on postage, or when eBay multiple purchase calculations get it wrong on the listings.

For this range, our combine postal rate are :

 

Highest price item full P. & P. charged, any additional items

Reduced price (P. & P)

quoted –per item,

Any combined order over 2 kgs. May be split and shipped separately.

 

International Buyers

 

LIMIT OF 2KG ON AIRMAIL Larger orders may need to be split into more than one carton.

 

Our aim is to pick pack and ship as economically as possible, without effecting the integrity of our packaging and speedy dispatch.

Summary of My Selling Policies

Payment

PayPal (mail@emodelshop.co.uk)
Cheques and Postal Orders (Pounds)

Please make cheques payable to:

 eModelshop, PO Box 3800, Walsall, West Midlands   WS6 6WB

 United Kingdom


We accept payment by PayPal, cheque (in pounds sterling) or UK postal order. We do not accept inter bank transfers.

 

INTERNATIONAL BUYERS PLEASE NOTE.

 WE ONLY ACCEPT PAYPAL or CHEQUES IN UK STERLING

 

WE DO NOT ACCEPT US$ CHECKS, US$ MONEY ORDERS OR ANY OTHER MONEY ORDER OR CHEQUE THAT IS NOT IN UK STERLING

Fees

All our shipping charges are clearly defined; All our items are insured below £39.00 against Loss or Damage. Please see all the costs at bottom of listing. Please contact us before leaving Neutral or Negative Feedback, as once the parcel leave us; we have no control over it. However, we can claim if something goes wrong. Our Postal charge includes: Postage, Packing, Packaging, and Insurance etc.

There may be an additional charge for items over £39.00 and for product being shipped to known hot spots.

Shipping

We ship to 54 Countries on a regular basis. We use Royal Mail, Interlink and Business Post. All our postal charges are always completed on each listing for the four main eBay Zones.

Order Processing

Where possible we aim to dispatch orders on the same day as cleared payment is received before 12:00 noon. Orders received after noon will be dispatched on the following working day.

Delivery Times

Normally you should receive your order within 2 – 3 working days after dispatch notification via eBay. PLEASE contact us if your item hasn't arrived within 7 working days of dispatch in the UK, and after 14 working days if abroad.

Refunds & Returns

All our items are insured therefore we offer a FULL refund service. We refund/replace-damaged items (please send picture of damaged items). If item is reported lost we will try to trace via our Carriers, again we will offer a FULL refund.

We always get proof of posting and can send your item recorded delivery at extra cost. (65p in the UK) if you do not opt for this we cannot be held responsible for items lost in the post. (The cost will vary for exported shipments.)

Basic returns policy: If for any reason you are unhappy with your purchase, you can return it to us in its original condition within 14 days of the date you received the item, unopened (with any seals and shrink-wrap intact) and we will issue a full refund for the price you paid for the item. However the postage cost must be met by the you (the customer), and must be with our prior agreement.

Contact Me

We can be contacted as follows:

 Telephone 07886 020058    Facsimile: 01922 416000,

 Email: mail@emodelshop.co.uk

We are normally open 10am until 4pm Monday to Friday although we always look to respond to Emails outside that time.