We think our name says it all... e-zbuy (Easy Buy)!
We want you to have an Easy, Fun, Hassle Free Shopping Experience with Fast Dispatch Times and the choice of Postage Methods.

For Economy and Standard orders we try our best to dispatch 'Paid' Orders placed before 2pm the same day during weekdays Monday to Friday and for Next Business Day Express, orders need to be in before 12pm.  We can offer this service because we have daily collections (Mon-Fri) from Express Carriers and Royal Mail so you are guaranteed of getting the Formula 1 of Dispatch Times!

All orders, dependant on size, weight and destination will ship with either: Royal Mail, DPD, UK Mail or TNT.

You can rest assured you are dealing with a legitimate company because we are UK Based and we have been in business and trading on eBay since year 2000.

All orders are shipped with a minimum of packaging and paperwork to protect our planet. If an invoice is needed please print one from your eBay account.

All Enquiries are responded to in a timely manner between the hours of 9am - 4pm Monday to Friday.  We also do try our best to respond to enquires at weekends and evenings but the response time is somewhat slower than a weekday.

Every Single Customer is very Precious to us and we do hope you will choose e-zbuy as your preferred Seller on eBay!

Always look out for the Logo when Searching eBay listings!

We Accept PayPal or Credit/Debit Card Payments using the eBay Checkout System.

After you have Purchased 'ALL' your items please go ahead and click the Pay Now Link/Button on this listing or your eBay Won Items. OR now you can use the fast efficient eBay shopping Basket to checkout all your items in one go! Choose your Postage method, Pay, then sit back and wait for your item to be delivered. All of your purchased items will be combined into one order and any Combined Postage Discounts will Automatically be Applied and presented to you before you pay. If you have split orders they may be shipped separately!

Please regularly check for messages from us with your order details as eBay's system will automatically keep you informed every step of the way. On occasions messages may get filtered into your Junk/Spam folders which will appear as if we/eBay have not sent them! Please check your Spam/Junk folder regularly to be sure you have not missed our Order Information messages.

WE DON’T WANT YOU TO FEEL UNINFORMED due to incorrectly filtered e-mails!

Following this easy to use checkout system enables us to Speedily Process your order without delay.

Payments initiated directly from your PayPal account and Cheque Payments slow the whole process down and orders may be overlooked. Please follow the eBay/e-zbuy preferred method of payment by using eBay's Shopping Basket checkout system.

Please check postage cost if any, before you commit to buy! This is especially important to Buyers outside of 'Mainland England & Wales'! Buyers in Scotland, Northern or Southern Ireland, Channel Island, Isle of White and Rest of World must use the eBay Postage and Payments Tab to check your correct rate by entering your Post Code.
We try our best to dispatch Economy and Standard 'Paid' Orders placed before 2pm the same day during weekdays Monday to Friday. Next Business Day Express Service orders need to made before 12:30pm Mon-Fri to ensure same day dispatch. Please note Next Day Express Service does not include Weekend Delivery!

All orders, dependant on size, weight and destination will ship with either: Royal Mail, DPD, UK Mail or TNT.

PLEASE NOTE: To offer the best possible P & P Rate for Multiple Purchased Items we may Post your Parcels individually which may mean they could arrive at different intervals.

Every item ships with a shipping reference for internal traceability and many ship with a trackable reference! Wherever possible we will upload References and Tracking information to eBay for your reference.

Small items ship via Royal Mail, and their delivery Aim is 3 Days for 2nd Class (Economical Post) and 1 day for 1st Class (Standard Post).

Larger items that ship via DPD, UK Mail or TNT are usually shipped via a next day service Monday - Friday for Monday - Friday Delivery.

We at e-zbuy are committed to your satisfaction. We automatically leave you positive feedback within 24 hours of cleared payment. We want you to be 100% happy with your order. When you receive your order, please do take a moment to leave us positive feedback on eBay. If you are not satisfied, please let us know before leaving feedback! Please know that your positive feedback and 5 Star rating on eBay to us is appreciated, vital and very valuable to the continued success of our business.

If you intend leaving us a Neutral, Negative or anything less than a 5 Star Rating then its of utmost importance that you please contact us first before doing so! If we don't know about a problem we can not rectify it or improve our service to you and other buyers. After all your ratings are also based on our after sales service as well, so why not try it?

One of the biggest feedback issues is with delivery times! Please check our dispatch dates before you blame us for any delays. In most cases we ship same day so If we have dispatched your goods then any delay will be with the carrier service so please bare this in mind. Also please consider seasonal affects on delivery times. Christmas and Adverse Weather conditions are all events that impact on transport which can cause delivery delays but its totally out of our control. This should not be a cause to mark us down when rating us.

The Key to honest and fare feedback is Communication! Communicate first then rate afterwards you just may be very, very pleased with the end result! 

1. Applicability of Terms and Conditions
1.2. The following terms and conditions shall govern all contracts between you as a consumer and e-zbuy, (hereinafter referred to as “e-zBuyUK”).

2. Offer & Acceptance
2.2 When you place an order to purchase a product by clicking the order button, eBay will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when eBay sends to you an order confirmation via eBay messages confirming your order or by a dispatch notification.

3. Right to Cancel for Consumers
3.1. You have the right to cancel the order at anytime before the expiry of a period of seven working days beginning with the day after the day on which you receive the goods without giving reason. However, this period won’t start before all information obligations laid down in the “Consumer Protection (Distance Selling) Regulations 2000“ have been fulfilled.
3.2.You may cancel by giving us notice in any of the following ways: by using the eBay Cancelation Dispute Procedure or by contacting us through the eBay Ask Seller A Question Link.
3.3 You are under a duty to take reasonable care of the goods. The goods must be returned unused in the original condition they were received in and returned at your expense. We also recommend you use a recorded delivery service as e-zbuyuk will not be held responsible for lost or damaged returned goods.

4. Prices and delivery costs
4.1. All prices are in GBP. Delivery charges are not included in all the item prices quoted.
4.2. Please refer to the individual Listing for Shipping Charges.
4.3. Shipping Charges include the actual shipping cost plus, Insurance and packaging material.

5. Delivery
5.1. We deliver to the countries listed within the individual Listing.  If your country is not listed we do not ship that item to your destination.
5.2. Please refer to the individual Listing for Delivery times.  We only ship Monday - Friday for delivery Monday - Friday.

6. Payment Methods
6.1. Click the Pay Now button at the top of the listing to immediately proceed with eBay's checkout and payment process. Please note that the Pay Now button is ONLY available after winning an auction or completing a Buy It Now purchase.  You can Check-Out Later if you do not choose to Check-Out now, you will be notified by eBay via e-mail that you are the winning bidder and this will contain Payment Options. There is no need to contact us to arrange payment. You may also continue purchasing additional items from our auctions or eBay shop. Make sure all of your auctions have ended prior to checking out. All of your purchases can be consolidated into one checkout so you can pay for them all in one go.

7. Retention of Title
The goods shall remain the sole and absolute property of e-zbuyuk until the customer has paid for the goods in full.

8. After-Sales Services
Any complaint regarding the goods or services supplied should be made to:
e-zbuyuk, by using the eBay Contact Seller or Ask Seller a Question Link available on eBay.

9. Storage and Accessibility of the contract
The contract’s content will be stored. You may store the general terms and conditions and readily look them up. For safety reasons your order’s data are not available via internet. We keep this data in confidence according to our privacy policy. Your Data is not used by or sold to other companies which are or are not affiliated or associated with e-zBuyUK.

Depending on your chosen method of postage determines the estimated delivery time from the 'date of dispatch' as outlined below, this information is also visible on every listing before you buy:

FREE Shipping: Other Courier (Within 4 – 6 Day Estimated Delivery Time No Guarantee)
Other 48 Hour Courier (Within 2-3 working days Estimated Delivery Time No Guarantee) Only £1.00 to Upgrade!
Other 24 Hour Courier (Within 2 working days Estimated Delivery Time)
Please Note: Delivery of your order(s) is from Monday to Friday. The carrier may choose to deliver on Saturday but there is no guarantee or prior arrangement for a Saturday Delivery.

Every order that ships comes with a Reference Number from our carrier, if you have upgraded to a tracked service you will also be able to use this reference for Tracking purposes. The order reference numbers are uploaded nightly to eBay for your reference, this provides proof from a 3rd party (the carrier) that your order has been dispatched. It contains your chosen delivery address the date it was shipped, the chosen service and the weight of the item so this ensures your item has shipped.

If you believe your order to be delayed then please first check your chosen delivery address which you entered at checkout is up to date and correct. So many customers move home and forget to update their eBay account! Following this please speak to your postman and/or your neighbours. Experience tells us that 99% of delayed mail is due to mail either being miss-posted, left with a neighbour, left in a garden or gas/electric meter or a misplaced 'attempted delivery card' left by the carrier. Any undelivered mail always gets returned to us as every package includes a return address.

Please remember weekends are not classed as a working day and do not count towards the time calculated since your item was shipped. Also please understand that post is not classed as lost until 15 ‘Working Days’ have passed, so refunds or replacements will not be provided until sufficient time has lapsed. If an item is needed urgently then we suggest you use another service other than FREE Shipping.

The last thing that needs noting is seasonal affects on delivery times. Christmas and Adverse Weather conditions are all events that impact on transport and the ability for carriers to process there order in a normal timely manner. The Christmas Period and Adverse Weather Conditions always cause delivery delays but its totally out of our control. This needs serious consideration before deciding your order is lost.

If you have exhausted all the above then please contact us 'through the eBay Messaging System' explaining you believe your order to be delayed and include your delivery address so we can start our investigation.

Above all, please stay calm, courteous and be as reasonable as you can and we will endeavour to provide as much help and support as we possible can.