dormousesleep

Feedback/Dispute

We strive to offer our buyers the best service possible.
Our goal is to have 100% positive feedback and 5-star Detailed Seller Ratings in all five (5) categories!
Please give us the opportunity to resolve any problem.
We understand the concerns andfrustrations you might have, and will try our best to resolve the issues.

Please email us before
1.leaving any neutral/negative feedback
2.Give us low ( <= 4 )Detailed Selling Rating (DSR)
3.Open any dispute on PayPal & eBay.
We will give you a 100% satisfactory solution

For more information regarding feedback, please visit: http://leavingfeedback.com/

We are all Motorcycle Parts & Accessories don't include Installation Instructions .
Please install by professional.
If your don't know how to install it .We accept return for refund .
We will then refund your money in full,When We receive the return package or your can prove return effective
(Online tracking number or shipping label include our address ect..).
We will pay your the return postage .
We accept max the return shipping costs amount you order item shipping costs.
Free shiping item ,We accept max the return shipping cost amout your order item price 15%.
Contact us for return address when your decide return .

1,Package shpping by EMS Express /DHL Express /USPS First-Class Mail International Service
Please track the number online first .
A:The package has arriver your country ,Please contact your local shipping company or Postoffice .Let me know if your still need help .
B:The package still don't arriver your country ,Please Mail me ,I will contact my shipping company or Postoffice and mail your update .
If the parcel lost ,We can refund your money or sent the brand new package to your .

2,Package shpping by Registered International Air Mail
Please track the number online first .
A:The package has arriver your country ,Please contact your local shipping company or Postoffice .Let me know if your still need help .
B:The package still don't arriver your country ,Please Mail me ,I will contact my shipping company or Postoffice and mail your update .
If you haven't received your item and this situation lasts to the 30th day, please do contact us. A FULL REFUND will be issued to you with NO EXCUSE.

3,Package shpping by International Air Mail without the online registered number.
A:Shipping 20th day don't receive .
Please Mail me ,I will contact my shipping company or Postoffice and mail your update .
Or your have any worry ,We can refund your money right now and your pay it again when the package arriver
B:Shipping 30th day don't receive .
please do contact us. A FULL REFUND will be issued to you with NO EXCUSE.

1,Package shpping by USPS First-Class Mail International Service/International Air Mail

Don't satisfied quality ,Don't Fit ,Don't work ,Receive broken ,Receive wrong
A:
We will then refund your money in full first or re-sent the brand new item to your.
Your don't need return for refund ,But please destroy the item, and take a photo, and mail me the evidence.
B:
Please return for refund .
We will then refund your money in full,When We receive the return package.
For ebay&Paypal return policy ,buyer pay the return postage .
But we will help your pay the return postage .
We accept max the return shipping costs amount you order item shipping costs.
Free shiping item ,We accept max the return shipping cost amout your order item price 15% .
Contact us for return address when your decide return .
C:
Take your order item photo to show me what happened clear, and mail us the photo.
We will give your some discount and yourself fix the problem

2,Package shpping by EMS Express /DHL Express
Don't satisfied quality ,Don't Fit ,Don't work ,Receive broken ,Receive wrong

A:
Take your order item photo to show me what happened clear, and mail us the photo.
We will give your some discount and yourself fix the problem
B:
Please return for refund .
We will then refund your money in full,When We receive the return package.
For ebay&Paypal return policy ,buyer pay the return postage .
But we will help your pay the return postage .
We accept max the return shipping costs amount you order item shipping costs.
Free shiping item ,We accept max the return shipping cost amout your order item price 15% .
Contact us for return address when your decide return .
C:Take your order item photo to show me what happened clear,We will Re-sent the brand new broken part to your .
Your don't need pay any money ,I will pay all fee .*Re-sent fairing set part your need wait about 10 day .