We aim to ship all orders received before 3PM the same working day.
UK standard delivery takes approximately 2-3 days, but is not guaranteed.
UK orders over £100.00 (one hundred Great British Pounds) and international orders will receive
a tracking number once despatched.
International delivery can take 3-7 working days when shipped through Royal Mail.
Orders over 2kg are usually shipped by courier.
Malta, Cyprus, Russia, Monaco and the Canary Islands. Parcels under 2kg can be accommodated with shipping prices as listed for the particular item. Heavier items are subject to increased postage cost - please email us for a quote prior to placing an order.
Ebay does not allow us to specifically price our postage to accommodate certain countries, we
appreciate your understanding with regards to the above postage restrictions.
Divine Audio Ltd. does not make any profit on postage and shipping costs.
Divine Audio ships most of its orders via Royal Mail, and as good as their service is, items can get lost in the post and we have no control over this.
Royal Mail have to wait 15 days before they declare a package lost, Divine Audio will send you a replacement if you do not receive your order after 15 working days for the UK, 28 working days for the EU, or 40 working days for the rest of the world.
If you haven't received your order in the time scales above after it has been dispatched, please contact us via eBay's messaging system so we can track or replace your order where necessary.