If you are unable to collect/sign for your goods, please send the order to a different address. It is not possible to change the delivery address once the order has been dispatched. If you are not around to accept your parcel, the carrier may leave it with a neighbour, if they think it is safe to do so. A calling card will be posted through your door to let you know this has been done. We'll email you a link so you can track your delivery when the order has been dispatched.
Delivery times are provided by the carrier, excluding weekends and bank holidays, and may vary with package origin and destination, particularly during peak periods. Items will be dispatched to the address as listed on your eBay/Paypal account.
Express delivery: 24 hour service available only Monday to Friday (weekend not included). Any orders for express delivery which have been placed after mid day will be shipped the following day; delivery will not be next day. PLEASE INCLUDE YOUR POSTAL ADDRESS. (This will help us dispatch your goods quicker) - (Applies to the UK ONLY) Please be sure to check all charges for the item before bidding or buying. Once we have received full & cleared payment we aim to dispatch all items within 1-2 working days. Please note that delivery couriers do not provide any specific delivery time window. We do not ship to PO Box numbers or British forces address.All our items are professionally packaged and our p&p costs include materials and labour. However if a customer has missed the delivery two time and we received the item back from the courier then buyer needs to pay £3.50 for redelivery or we can issue refund by deducting the delivery cost £3.50. Furthermore if a buyer changes his/her mind or the item is not required then they can send it back to us on their own cost and we will issue refund by deducting the delivery cost £3.50.
NOTE: Lost items can only be claimed from the Royal Mail after 10 working days, which then we will take action accordingly. If you contact us before the 10 day period we may ask you to wait until the then before we take action.
Any questions you may have about delivery please do hesitate to contact us:
Telephone : 0121 553 4707
We are closed at weekends and bank holidays