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UK SHIPPING |
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We will send you an email when your
order has been dispatched. |
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Items destined for the UK will be sent
by Recorded
Delivery -
this means someone must sign for the
package when it is delivered and
items are covered for up to £34 compensation,
in the unlikely event of loss or damage. |
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Sometimes it can be prudent to talk to
your postman and tell them you are
expecting a parcel or make sure you
leave a visible note on the door
authorizing them to leave it say with a
neighbour or another safe place if
possible. |
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It can also be prudent to select to have
the order delivered to your work address
if allowed, to ensure someone is around
to sign for it? |
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If you are not in your Postman might
leave it with a neighbour or they SHOULD
leave you a card telling you that a
parcel is at your local sorting office
awaiting collection. Sometimes they
'forget' to do this! |
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How Long Should It Take to Arrive? |
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As a guideline shipping / delivery
times, from when we have posted your
order take 80% of UK address’s take
about 1 day, but can take between 2 - 7
days. |
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Please let us know if your order is over
5 days late |
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Please Allow For Adverse Weather
Restrictions, Industrial Disputes etc
That May Be Affecting Systems in Parts
Of The Country |
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What If My Parcel Has Not Arrived 5 Days
After Posting? |
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Please get in touch with us and we will
give you the tracking number or we will
check on the Royal Mail website for you
to see if they have attempted to deliver
it or what the current status is. |
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You can easily click here Track
and Trace to
visit the Royal Mail website to confirm
the status of your item, or call Royal
Mail on 0845 9272 100, when we give you
the ‘Track and Trace’ number. |
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We would also suggest you contact your
local sorting office ASAP, Ring, Visit,
Take ID, proof of address etc with you
even if you cannot find a card. |
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Please note that Royal Mail only hold
Recorded Signed For™ items for SEVEN
DAYS before returning them to their
sender. Any redelivery date must be
within seven days of the first delivery
attempt. So please don't leave it too
late to let us know. |
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Different Shipping Address |
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You may prefer to have your order
delivered to an address different to
your normal address. This could mean
having it delivered to your work address
or directly to the recipient of a gift.
Simply fill in the appropriate part of
the delivery address options in during
check out. |
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INTERNATIONAL SHIPPING |
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We will send you an email when your
order has been dispatched. |
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All Parcels are sent Royal Mail
International Airmail Delivery and we
get Customs & Excise proof of sending
for all items sent overseas. |
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Please see the information above for the
RM web site - Service Updates - for
issues that may affect your country. |
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How Long Should It Take to Arrive? |
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Most European Countries usually about 4
-7 days.
USA / Australia and the Rest of the
World usually about 10 days, but can
take 5 – 20 days.
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If In Europe Please let us know if your
order is over 10 days late |
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Elsewhere In The World Please let us
know if your order is over 20 days late |
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Please Allow For Adverse Weather
Restrictions, Industrial Disputes etc
That May Be Affecting Systems in Your
Part Of The World |
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What If My Parcel Has Not Arrived ? |
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Please get in touch with us and we will
advise on how to resolve the problem |
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E mail: sales@musicalitee.com |
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Telephone Musicalitee From UK: 0116
2870780 (normal rate charges)
Telephone Musicalitee From Outside UK:
+44 116 2870780
Office Hours 9a.m. to 8p.m. London GMT
Time |
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