Can I amend my order?
Sorry no. Once your order has been placed we cannot amend any item(s), quantities, or add or remove items. We are also unable to change the delivery address.
What do I do if I have not received my order?
Simply email us at email@example.com with your sales order number (it starts with the letters SO) and we’ll get back to you as soon as we can.
What do I do if my product is faulty?
Simply email us at firstname.lastname@example.org with your sales order number (it starts with the letters SO) and a description of the fault we’ll get back to you as soon as we can.
What Payment methods do you accept?
We currently only accept payment via PayPal.
When will I be charged?
All of our listings are "Buy It Now" meaning that immediate payment is required. Your PayPal account will be charged immediately.
Will I receive confirmation of my order?
You will receive an email from us confirming your purchase and a confirmation email from PayPal when we have received your payment.You will also receive an email once your order has been dispatched which will tell you which courier your order was sent with and a tracking for your parcel.
Will you accept offers on price?
Sorry no. The prices that you see are the prices that will be charged. It is our company policy that prices are non-negotiable.
What is the warranty period on the products in Dabs Outlet?
All our listings come with a 12 month warranty unless otherwise stated.
How much will delivery cost me?
Delivery is free and uses our standard 1-5 day delivery service. For more details on delivery please see our delivery page
Can I track my delivery with the courier?
In most cases yes. Please see our delivery page for full details on how to track your delivery.