• Email us at: email@example.com
• We're open Monday-Friday, 9am-5pm, but not Bank/Public Holidays
• We reply to all emails within 24 hours
• For more information, read on...
Get in touch
Our retail stores and helplines cannot assist with or refund any Outlet purchases.
Please contact the Outlet team directly at firstname.lastname@example.org
For information about our delivery, returns policy and answers to frequently asked questions, please refer to the information sections located on our store home page, on our listings, or follow the links below.
For "Delivery" information click Delivery
For "Returns & Refunds" information click Returns & Refunds
For answers to "Frequently Asked Questions" click FAQ's
If you can't find the information you need in our information sections, and you wish to contact us, just email us. We're here to help!
Send us a message
Please contact the Outlet team directly by emailing: email@example.com.
Alternatively, to send us a message via the eBay Message Centre, please click Send us a Message
Our Outlet offices and warehouse operate Monday to Friday, 9am to 5pm; excluding bank holidays. We'll reply to messages within 24 hours (Mon-Fri, 9-5, excluding Bank Holidays) and we'll do our best to assist you with your question.
You can also find our contact details in the section “Business seller information”, and a link to “Contact details”, located on all eBay product listings
Customers can also use the, “Questions and answers about this item”, and “Ask a question” links on all eBay product listings. These links will enable you to find information about our products and services, and send us a message.
Customers will also find the “Ask a Question” button, located on the image of the product for sale within item listings.