We use Interlink Express Couriers and Royal Mail for delivery.
Both services will require someone to sign for the item.
Our postage fees cover the cost of shipping, admin and packaging materials.
Please remember, “All items will require signing for”.
We are happy to send to a work address if easier but we can only send to the address on the paypal payment and once the item has been dispatched you cannot change the delivery address.
Note: MOST of our parcels are left visible during the delivery process, i.e. we don’t wrap them in anything. We find this helps to avoid couriers damaging the product as they are able to see what it is. If you are buying as a present then please just let us know if you would like us to wrap it in something to disguise it.
You are covered by our 30-day replacement or bid price refund if you find the item faulty or the item fails.
You MUST report the fault within 30 days of receipt and it must be returned in the condition received and with full packing within a further 7 days.
Please note that any manufacturer warranty that may be available is at their discretion.
We recommend all buyers go to the manufacturer website and register the product online.
For full details go to: www.ibelectronics.co.uk/terms/
If you purchase an item and would like to come and collect you can come to or warehouse and collect.
You MUST call or email us and arrange an appointment, we are open Mon-Fri 10am-5pm.
We only take Cash on collection
I B Electronics Ltd
Unit 17 The Piggery
Follow signs on the road for Cooperb Motorcycles and you will find us a few doors from them.