Bread Crumb Link

Best Seller

Shop categories




·      The Company means Chopshoptools LTD trading as Chopshoptools2011.
·      The Customer means any individual, company or firm that Chopshoptools Ltd (The Company) supplies goods to.
·      The Contract means the sale of goods and the purchase of the goods or acceptance of the company quotation by the customer.
·      ChopshoptoolsLtd, Chopshoptools2011, head office is Talgarth House, Talgarth Street, Maesteg, Mid Glamorgan, CF 34 0LY.
Premises : Chopshoptools, Bethany Chapel, Hermon Road, Maesteg, Mid Glamorgan, CF34 0SU.
·      The Conditions means the standard terms and conditions of the sale of and purchase of goods, as set out in this document.
·      The acceptance of delivery or collection of the goods shall be conclusive evidence of the customer’s acceptance of these conditions.
·      Unless specifically agreed in writing these conditions are incorporated into all contracts for the supply of goods and any other conditions or terms (except statutory conditions or terms) are hereby excluded to the fullest extent permitted by law. No rights whatsoever in respect of these conditions shall attach to any third party within the meaning of the contracts (Rights of Third Parties) Act 1999 or of any statutory modification of that Act.
·      These conditions do not affect the statutory rights of a person dealing as a consumer as defined by the Unfair Contract Terms Act 1977 and/or the Sale of Goods Act 1979 and/or the Unfair Terms in Consumer Contracts Regulations 1994 and 1999 or by any statutory modifications of any of those Acts or Regulations.
·      The company will only pass any of the personal information that the customer gives to a courier to process the order; the order will be processed in accordance with the companies privacy policy.
·      By using Chopshoptools2011 the customer agrees that email is an acceptable means of long distance communication.
·      The company cannot be held responsible for negligence, failures or omissions of telecommunications or service providers.
·      The company makes every reasonable effort to ensure that the information contained in any listing is correct at the time of advertising an item. Such material is intended however only as a guide and does not necessarily represent the goods on offer. In particular, neither the company nor its suppliers can be held legally liable under the Trade Descriptions Act 1968 or under any other legislation for any inaccuracies of definition, colour, description, illustration (whether photographic or otherwise) or pricing and the company's policy of continuous improvement determines its right to change specifications and/or prices without notice.
·     The company will accept payment for goods via the use of online PayPal or all major credit and debit cards through PayPal.
·     When placing an order the customer must provide the company with the correct billing address, telephone number and email address. This information must be the same as PayPal or the address that the credit card issuer has on file. Incorrect information will cause a delay in processing the order. The order will only be processed once authorization of the credit card has been properly received. The customer must insure that the funds are available to complete the sale.
·      Any incorrect or fictitious PayPal or credit card details entered on the site will result in a full investigation and possible prosecution.
·      Confirmation e-mail will be sent to the customer once the order has been placed. It is the customer’s duty to check that this information is correct. The company cannot be held responsible for incorrect information entered when the order is placed.
·      The customer has the responsibility to inform the company of any personal details that have changed as soon as possible.
·      In the event of a pricing error, the company will contact the customer before the goods are dispatched. The new price payable will be given to the customer along with the option to either cancel or continue the sale at the revised price. The company will be under no obligation to fulfill any orders where errors have occurred with either the description or the price of the goods.
·      All photographs on the site are for illustration purpose only and reasonably represent the goods being sold. If you are in any doubt, please contact the company before purchasing.
·      Once the customer has placed an order, it may be cancelled by e-mailing via eBay messages. This option is only valid up until the goods are dispatched.
·      All purchases are non-exchangeable, non-refundable and non-transferable.
·      If the company is out of stock of any of the products ordered the company will give the customer the option to retain the goods on back order or to accept an alternative or to be refunded for the price paid within 30 days.
·     The company will deliver the goods ordered by the customer as soon as reasonably practicable, any delivery date quoted by the company is for the guidance of the customer only and does not form any part of these conditions. The company shall not be liable to the customer in respect of the damage or consequential loss of any nature (whether for loss of profit or otherwise), costs, expenses or other consequential detriment suffered by the customer in respect of any delay or not fulfilled in delivery or broken or incorrect goods.
·    The company does not accept any responsibility for any loss of earnings, life, and damage to property or personal injury as a result of dealings with Chopshoptools Ltd.
      Dispatch of the goods will usually take place within one working day of the order subject to the item being in stock. To guarantee next day delivery the customer must contact the company to confirm availability of the item, as during busy times items can sell out very quickly. This service may incur an extra charge.
·    The company pays particular attention to a prompt dispatch of your items. The company endeavor to ship items the same working day if purchased before 3pm if being sent via Royal Mail and 12.00pm if being sent via a courier. If the order is placed after these time it will be reflected in the estimated delivery time. Items place after 3pm on a Friday, on weekends and bank holidays will be dispatched the next working day. The delivery times that are stated on each item is an estimate time based on the type of delivery offered.
·   The delivery method used is based on the size, weight and value of the items and we reserve the right to change the delivery method provided. We send items via Royal Mail  or by one of our reputable courier firms.
·   If the item is being sent via a tracked method a tracking number will be made available for the customer and it will require a signature on delivery. If the customer or representative are not available to take delivery and sign for the item then a “while you were out” card will be left with information and instruction for the customer to follow.
·    Delivery is normally within 1 -2 working days after dispatch but Royal Mail state that they can take up to 15 working days for delivery. If the customer has not received the goods after 15 working days, the customer must contact the company via “ask the seller a question” to make them aware of the situation.
·   The company only ship to PayPal registered and verified addresses. If the customer requires the item to be shipped to a different address, the customer must inform the company via “message to seller” at the time of purchase and the company shall do it’s best to meet the customer’s needs. The company   will not authorize a parcel to be left without a signature at that address. If the customers leave instruction for the parcel to be left it is at their own liability.
·   If the customer would like additional insurance cover the company can obtain a quote from their courier before delivery is made. This will require an additional charge to be made.
·   In every case of a shortage or if any of the goods are in an unsatisfactory condition the customer or the recipient on behalf of the customer will receive and unload the goods and check them for quantity, quality and condition in the presence of the company's carrier. The customer shall endeavor where  possible to endorse the carriers delivery document accordingly, if inspection of the goods is not possible at time of delivery then the carriers documentation shall be marked as unchecked. Whether this has been possible or not an email to advise condition shall be made to the company within 7   days of the date of delivery. The company is not obliged to fulfill any shortage, replace, exchange or refund on an order after 7 days.
·  The carriage charges shown are for UK mainland only. If the item requires a courier there are special domestic regions such as Northern Ireland, offshore Islands and some Scottish postcodes that will incur a surcharge. Therefore if the customer’s postcode falls into any of these regions, the customer must contact the company for a quote through "ask seller a question" and if there is any additional postage costs the customer will be informed. Please be aware that these special domestic regions take longer than average to deliver to.
·  The company’s liability ends with a signature on delivery.
·  Goods are covered where applicable by the manufacturers warranty. If the warranty has to be used for any reason a copy of the invoice validates it. It is the customer’s responsibility to send the tool to a service agent near to the customers address or sent back to the company.
·   It is the responsibility of the customer to ensure that a warranty or guarantee  (If available) is valid for their location.
·  Chopshoptools Ltd does not take any responsibility for any guarantees or warranties on any goods advertised on the site.
·   The company must receive full payment including any carriage charges before the customers order can be accepted.
·    Once payment has been taken for the order, title to the goods passes to the customer along with any risk associated with those said goods
·    The company values the customer and in the unlikely event that the goods are not suitable, they may be returned to the company for a refund or exchange in as new, unused, in original packaging, in a resalable condition within 14 days of the receipt, for the refund of the cost of the goods only.
·    The customer must notify the company through “contact seller” of the intent to return an item with 30 days, once the return is agreed the goods must be returned immediately after notification at the customer’s own expense.
·    The company reserves the right to refuse a return of goods if not in a resalable condition.
·    Faulty items will be replaced, repaired or refunded. A refund will only be issued once the item is returned and tested and proven to be faulty.
·    If an incorrect item was received in error the customer must contact the company as soon as possible, the company will arrange the return of this item and send the correct item. The company will not accept incorrect items that are not in an unused, resalable condition in original packaging
·    The company strongly advises that the customer uses a trackable return service whether the goods are unsuitable, faulty or otherwise.
·    If the company prior agree to use a courier to collect the goods at a specific address on a specific day and this collection fails due to the customer, return costs and responsibility of the item will then revert to the customer regardless of original reason for the collection.
·    When an item is returned to the company from Royal Mail or from a courier because of a failed delivery and arrangements were not made to redeliver or collect by the customer, the company will resend the item when the full cost of redelivery is made.
·     If goods require re delivery, there will be a surcharge of a minimum of £10.00, but some specific items may require an additional cost to re deliver, please ask the seller for the current cost of the re delivery of the specific item.
If for any reason the item is to be returned then a 20% handling charge / restocking charge will be deducted from the cost of the original item
 ·    When returning an item the customer must enclose a note specifying the reason for return and the customer’s eBay user ID to ensure that the refund is dealt with as soon as possible.
·    Refunds will be issued using the same method as payment within 30 days of receipt of the goods.
·    The company reserves the right to suspend or terminate a customers access to the site.
·    Chopshoptools Ltd own the copyright of this website and it may not be copied or reproduced in any way or form, stored in a retrieval system or transmitted in any form or by any means, electronic or otherwise, without express written consent.
·    The company reserves the right to amend these terms and conditions without prior notice.