| Frequently Asked Questions about GROM-iPod, GROM-AUX, GROM-USB and Car2PC adapters
Compatibility
* I am thinking on purchasing your product. Is my car compatible with it?
* My car is not listed - how can I determine compatibility?
* What does the non-DSP means on the BMW stereos?
* What does the single DIN and double DIN means for VW stereos?
Installation
* Do I need to remove or replace my existing car stereo?
* Do I need to seek for the help of the professional?
* Are there any special tools required?
* Do you provide the instructions on how to remove the car stereo?
* Where do I put my iPod, USB stick or MP3 player once the adapter is installed?
GROM iPod Digital Interface
* What is the difference between a V1 kit and the V2 kit?
* Will I be able to control the tracks on the iPod and change the volume with the car stereo buttons and steering wheel controls?
* Will the iPod controls be locked?
* What will I see on the car stereo display while using GROM Adapter with iPod?
GROM AUX-IN car stereo adapter
* If I get the GROM-AUX adapter with the iPod cable, will GROm-AUX adapter charge my iPod?
* Can I use GROM-AUX adapter to connect satellite radio or XM?
Warranty Information
* Is there any warranty comes with GROM AUDIO products?
Compatibility
* I am thinking on purchasing your product. Is my car compatible with it?
Please check our Compatibility List
* My car is not listed - how can I determine compatibility?
If your car model is not in the compatibility list but you still think it might be compatible please contact us via eBay or web form at carputer-shop.co.uk
You can also email us the picture of your car stereo ( front and back) to support at carputer-shop.co.uk and write your compatibility question in an email.
You can also see if you have the correct connector on the rear of your stereo by comparing this to our Compatibility Chart
* What does the non-DSP means on the BMW stereos?
DSP stands for “Digital Sound Processing”, it is usually written on the stereo facia or in the car stereo manual. Your BMW stereo should be non-DSP for GROM adapters to work.
* What does the single DIN and double DIN mean for Audi Seat Skoda and VW stereos?
DIN is an acronym for Deutsches Institut fur Normung, i.e. German Institute for Standardization. In this particular case, it is used for specification of different standards of car stereos used in VW/ Audi / SEAT/ BMW and other European cars.
If your car stereo is about 2 inches / 5 cm height, then it should be considered as Single-DIN. If it is about 4 inches / 11 cm height, your car stereo is Double DIN.
Installation
* Do I need to remove or replace my existing car stereo?
You will keep your existing car stereo.
In order to install the adapter you will need to reach to the back of the car stereo where the CD changer port is located.
To do so you might need to take the stereo out. However in some cars you can reach behind the car stereo from the passenger side to plug the adapter in.
* Do I need to seek for the help of the professional?
It depends on your ability and skills. Some installations are easy and some require more work to be done.
* Are there any special tools required?
In most cases there are no any special tools required except regular screwdriver. Some (such as AUDI, VW, SKODA) require VW car stereo removal tools.
* Do you provide the instructions on how to remove the car stereo?
We provide general guidelines in GROM USER Manuals It is nearly impossible to cover all existing car models.
There are some very good websites out there detailing the process for most cars, do a search for "fit audio"
* Where do I put my iPod, USB stick or MP3 player once the adapter is installed?
It is safer to place the iPod, Mp3 player or USB mass storage device out of the sight. We recommend the glove box or arm rest for that purpose.
For some installations the connected device is left in the trunk of the car ( where trunk installation is available).
GROM iPOD Car stereo Interface
*What is the difference between a V1 kit and the V2 kit
V1 kits are older and may have been discontinued; they are not capable of charging the latest iPod / iPhone (Nano Chromatic, iPhone 3G etc) whereas the V2 kits charge all.
* Will I be able to control the tracks on the iPod and change the volume with the car stereo buttons and steering wheel controls?
Yes, you will be able to control your iPod with the car stereo buttons and steering wheel controls.
* Will the iPod controls be locked?
No, you still will be able to control the iPod with it's own controls in the "Simple Mode"
* What will I see on the car stereo display while using GROM Adapter with iPod?
You will see Disk Number, Track number and Track time.
GROM AUX-IN car stereo adapter
* If I get the GROM-AUX adapter with the iPod cable, will GROm-AUX adapter charge my iPod?
Yes, the AUX adapter with the iPod cable will charge your iPod.
* Can I use GROM-AUX adapter to connect satellite radio or XM?
Yes, you can connect any device with 3.5 mm audio port to car radio through GROM-AUX adapter and get the music played through the car stereo system.
Warranty Information
* Is there any warranty comes with GROM AUDIO products?
Yes, all GROM AUDIO adapters come with 1 year repair / replacement warranty. If you need your item to be repaired please contact tech support via http://gromaudio.com/support.html
All repair and replacement is subject to Grom Audio terms and conditions
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