With the recent changes in eBay policies, it is recommended to all parties to have all communications flow through the eBay account management area and/or the purchase history area. When you locate the item in your purchase history, you will notice options including “contact the seller”. Please use this method for contacting us regarding any issues with the initial purchase of your Canon eBay store item. Our opening hours are: Monday to Friday 09:00 to 17:00.
Once the item is past the initial purchase phase of up to 30 days, please contact Canon service department as you would for an item purchased any place else. This area can be found at the Canon public web site.
Technical support and additional product information can also be found on the Canon website for your specific country. We use standard part numbers in our listings so use the part number from the listing to do a search.