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Buyparcel Delivery Information

If you are unsure about our delivery arrangements, please call 0845 270 4989 (lo call) or 01502 533171 and we can clarify delivery methods, times and charges.




A major part of business is getting the parcels to our customers. We only use known carrier firms, Royal Mail, DPD, UK Mail and Palletways. Most of our services are tracked and insured except for some Royal Mail standard delivery services (see specific product listings for details).

The delivery method used is based on the size, weight and value of the order. The only exception to this is items that are delivered on a palletised service which will have to be booked in with a member of Buyaparcel staff.

Orders are despatched from our warehouse via Royal Mail 1st Class, 1st Class Recorded or one of our couriers below, subject to stock availability and security checks. The delivery method used is based on the size, weight and value of the order. The only exception to this are items that are delivered on a palletised service which will have to be booked in with a member of Buyaparcel staff.

If your parcel is being delivered by one of our Couriers or by recorded post, it will require a signature on arrival. If you are not at home the driver will leave an information card.


http://track.royalmail.com

All small items under approx 1.5-2.0kg will be sent via Royal Mail First Class Post. Higher Value items will be sent recorded delivery. Delivery is normally within 1-2 days of despatch but please allow up to 28 days for delivery.

http://www.dpd.co.uk
Tel: 08445 560560

All items in excess of 2.0kg and able to fit into a single box will be sent via DPD to the Uk and Ireland. On the morning of your delivery, an email and a text message (if mobile number provided) will be sent to you with a fifteen minute delivery window.

If the date and time is not convenient, you can simply either text back or reply back via the website to choose the next convenient date.
Customers in delivery Zones 2 and 3 will be subject to a surcharge of £6.50. Details of these zones are below:

Zone 2
The Highlands and Islands of Scotland - postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE.
Zone 3
Northern Ireland, Isle of Man and Isles of Scilly -postcodes BT, IM, TR21-25.


http://www.businesspost.com
Tel: 08451 552 552

Items that are of a fragile nature or multiple consignments will be sent via Business Post (UK Mail) on an overnight service. If delivery is missed then this will be sent back to your closest depot. Please check the Business Post site for your closet depot.

There will be the same surcharges apply as the DPD Zones 2 and 3.


http://track.palletways.com/

Goods sent on a pallet will need to be signed for and are sent on a standard 2 day delivery service once this has been booked in by a member of our staff. Your order will NOT be shipped until we have got in touch with you to arrange a delivery date. An overnight service is available for an additional £10. Contact us on 0845 270 4989 or via our contact form.

If the first delivery attempt is unsuccessful then there will be a redelivery charge of £10.00

Surcharges to certain areas will apply - Click Here for Surcharge Areas


If you are unsure about our delivery arrangements, please call 0845 270 4989 (lo call) or 01502 533171 and we can clarify delivery methods, times and charges.

Please note that we despatch up to 2pm each working day. If you order is placed after this time, the estimated despatch date may be affected.

We are VAT registered and a VAT Invoice is sent with all goods.