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Buyparcel Delivery Information

If you are unsure about our delivery arrangements, please call 0845 270 4989 (lo call) or 01502 533171 and we can clarify delivery methods, times and charges.

Latest News

Shop without surcharges! Shopping with Buyaparcel just got even better.

All of our deliveries via DPD are now exempt of any surcharges, saving you money!

If you have deliveries to the following postcodes – IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE, BT, IM, TR21-25 – we can confirm that we no longer apply a surcharge to deliveries in these areas via DPD.

When you place an order with us, we like to make sure our delivery charges are plain and simple to understand. It may seem like a heavy read but it will answer all your delivery enquires.

We send our orders from our warehouse via Royal Mail 1st Class or one of our couriers below, subject to stock availability and security checks. The delivery method used is based on the size, weight and value of the order. The only exception to this are items that are delivered on a palletised service which will have to be booked in with a member of our Buyaparcel team.

Any parcel being delivered by courier will require a signature on arrival. If you are not at home the driver will leave an information card.

You can track the progress of your parcel by the Track My Order link at the top of the page. If your goods have been sent by a trackable service you will be able to track your order stage by stage using the couriers online tracking system.

Buyaparcel.com UK Deliveries - Couriers

We currently use six different delivery methods depending on the size, weight and number of items you order from us. These are:


http://track.royalmail.com

All small items under approx 1.5-2.0kg will be sent via first class post. Delivery is normally within 1-2 days of despatch but please allow up to 28 days for delivery.

http://www.dpd.co.uk
Tel: 08445 560560

All items in over 2.0kg which fit into a single box will be sent via DPD to the UK and Ireland. On the morning of your delivery, an email and a text message (if mobile number provided) will be sent to you with a one hour delivery window.

If the date and time is not convenient, just reply to the message or reply via the website to choose the next suitable date.

Our DPD deliveries are now exempt of any Surcharges.


http://www.businesspost.com
Tel: 08451 552 552

More fragile items or multiple consignments will be sent via Business Post (UK Mail) on an overnight service. If delivery is missed then this will be sent back to your closest depot. Please check the Business Post site for your closet depot.

Customers in delivery Zones 2 and 3 will be subject to a surcharge of £6.50. Details of these zones are below.

Zone 2
The Highlands and Islands of Scotland – postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE.

Zone 3
Northern Ireland, Isle of Man and Isles of Scilly -postcodes BT, IM, TR21-25.


http://track.palletways.com/

If you goods are being delivered on a pallet, you will need to sign for this. A pallet delivery is sent on a standard 2 day delivery service once this has been booked in by a member of the team. Your order will NOT be shipped until we have got in touch with you to arrange a delivery date. An overnight service is available for an additional £10. Contact us on 0845 270 4989 or via our contact form.

If the first delivery attempt is unsuccessful then there will be a redelivery charge of £10.00

Surcharges to certain areas will apply - Click Here for Surcharge Areas

 

Our team work extremely hard to get your parcels to your door is the shortest possible time but please note that we recommend you do not book a plumber etc until you have received and checked your goods.

If you are unsure about our delivery arrangements, please call 0845 270 4989 (lo call) or 01502 533171 and we can clarify delivery methods, times and charges.

Please note that we despatch up to 2pm each working day. If you order is placed after this time, the estimated despatch date may be affected.

We are VAT registered and a VAT Invoice is sent with all goods.