BRADSHAWS paraphernalia
FAQ’s Page:
UK FAQ's:
1. How does eBay Checkout Work?
eBay Checkout will automatically calculate the total amount to pay including all postage discounts for multiple item orders. (We provide postage discounts when you buy multiple items in one order):
Your first CD is just £1.00 p&p. Each additional CD is only £0.65 p&p! For any 5 or more CD's, p&p is just £2.95!
Your payment and postal address will be automatically sent to us as part of the completed Checkout process.
~ How do I add multiple items to my Shopping Basket?
To purchase your first item, click the "Buy It Now" button and then the "Commit to Buy" button. Then click the "Visit Sellers Shop" link. This takes you back to our Shop where you can purchase more items..You can repeat this process until you have purchased all the items you want. Then click the "Pay Now" button which takes you to the eBay Checkout. The Checkout automatically combines all your items and postage discounts into in one easy transaction.
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2. How long will it take to post out my order?
All our Paraphernalia is in stock and can be swiftly dispatched when paid for via Paypal 'Instant Payments'.
- All CD orders paid for before 3pm, via Paypal 'Instant Payments', will be dispatched the same day (Mon-Fri*)!! *Orders including Designer Boxes and Box Sets will be dispatched within 1 - 2 working days.
- All CD orders paid for after 3pm will be dispatched the next working day. Payments received after 3pm Friday will be dispatched the following Monday (excluding Bank Holidays).
We will always send you a 'Dispatch Notification E-mail' when we post out your order.
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3. What are the Benefits of Using Ebays Checkout?
• You will know exactly how much to pay. It will automatically calculate any postage discounts for you.
• You can add additional items to the Checkout, and your total is automatically updated.
• It’s fast and convenient.
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4. Do you Permit Buyers in Person at your Shop?
We are an Internet business only. Due to planning regulations we are unable to accept personal callers.
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5. What are the Benefits of using PayPal?
PayPal is a quick and easy way to pay for items on eBay. PayPal offers many options for paying, including credit cards, debit cards, bank accounts, and electronic cheques. In eBay Checkout, you can click the Pay Now button to review your purchase and then pay immediately with PayPal. We will be notified instantly of your payment. This is called a Paypal "Instant Payment."
Send and receive money online using your bank account, credit card or PayPal balance.
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Benefits
• Sellers don't see your bank account or card details (they're safely encrypted through PayPal's system), which limits the risk of unauthorised use
• Fast and convenient - links directly from the eBay checkout system
• Covered for up to £150 through PayPal's Buyer Protection Programme
• Traceable
• Payment is deposited directly into the seller's account
• Automatic payment tracking
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E-cheque
The e-cheque is emailed to the recipient who then deposits it using the reference number in the email.
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Benefits
• Although e-cheques take at least seven days to clear (when sent from a UK bank account), they are quicker than sending a cheque via the postal service
• Can be deposited online rather than at a bank
• The recipient doesn't need to know your bank details
• You can also use an e-cheque to add funds to your Paypal account
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International FAQ's:
6. How does “Ebay Checkout” Work for International Customers?
Please e-mail us for a Postage Price at paraphernalia@buzzhawkins.biz Please include your country and the item(s) you wish to purchase. We will reply promptly Monday to Friday ~ Please allow for International Time Zone differences.
We provide postage discounts when you buy multiple items together, in one transaction. (The more items you buy, the more you save in postage costs). We will always calculate and include your postage discounts in your postage price. When you receive your postage price, you can then purchase your item(s);
How do add multiple items to my Shopping Basket?
To purchase your first item, click the "Buy It Now" button and then the "Commit to Buy" button. Then click the "Visit Sellers Shop" link. This takes you back to our Shop where you can purchase more items. You can repeat this process until you have purchased all the items you want. Then click the "Pay Now" button which takes you to the eBay Checkout.
Please check your postal address is correct. Then click "request total from seller." We will promptly e-mail you an invoice, which combines all your items and postage discounts into one easy transaction.
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7. How long will it take to post out my order??
We dispatch all international orders within 1 - 3 business days. We will always send you a 'Dispatch Notification E-mail' when we post out your order.
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8. Which Countries are Covered by Paypal – for both Sending and Receiving Funds?
Argentina
Australia
Austria
Belgium
Brazil
Bulgaria
Canada
Chile
China
Costa Rica
Cyprus
Czech Republic
Denmark
Dominican Republic
Ecuador
Estonia
Finland
France
French Guiana
Germany
Gibraltar
Greece
Guadeloupe |
Hong Kong
Hungary
Iceland
India
Indonesia
Ireland
Israel
Itlay
Jamaica
Japan
Latvia
Liechtenstein
Lithuania
Luxembourg
Malaysia
Malta
Martinique
Mexico
Netherlands
New Zealand
Norway
Philippines
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Poland
Portugal
Reunion
Romania
San Marino
Singapore
Slovakia
Slovenia
South Korea
Spain
Sweden
Switzerland
Taiwan
Thailand
Turkey
United Arab Emirates
United Kingdom
United States
Uruguay
Venezuela
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9. Which Currencies are used By Paypal and Ebay?
• Pay for purchases in your selected currency.
• Payment is automatically converted to your desired currency.
• No need to hold a balance in another currency to send a payment.
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10. Will Ebay Show Items for Sale in my Local Currency?
Yes, International eBay websites automatically converts Ebay.co.uk listings into your local currency.
When using other eBay sites around the world, you will see your item in both your local currency and in GBP (£).
US buyers on eBay will see all items converted to USD automatically.
You can convert all Search and Listings prices to your local Ebay site currency by clicking the "Show all prices in local currency" link in the "Show" box on the Search and Listings page.
You can also convert global currencies with Ebays Currency Converter.
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11. Which International Postal Services do you Use?
Individual CD’s/DVD's and empty Designer Boxes are sent via Airmail or International Signed For.
The International Signed For price: is the Airmail cost + £3.50. (The £3.50 fee can vary slightly depending on your global location).
25 CD Box Sets are sent via Parcelforce Worldwide. We will always inform you of the postal transit time in your Dispatch Notification e-mail.
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12. Which Countries Qualify for Western Europe Shipping Rates?
Austria, Belgium, Denmark (including Faroe islands and Greenland, Finland, France (including Andorra and Monaco), Germany, Greece, Iceland, Republic of Ireland, Italy (including San Marino and Vatican city), Luxembourg, Netherlands, Norway (including Spitzbergen), Portugal (including the Azores and Madeira), Spain, Sweden and Switzerland (including Liechtenstein).
13. Which Countries Qualify for “Rest of Europe” Shipping Rates?
Albania, Armenia, Azerbaijan, Belarus (formerly Byelorussia) Bosnia, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Georgia, Gibraltar, Hungary, Kazakhstan, Kosovo, Kyrgyzstan, Latvia, Lithuania, Macedonia, Malta, Moldova, Montenegro, Poland, Romania, Russian Federation, Serbia, Slovak Republic, Slovenia, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan.
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14. Which Countries Qualify for Zone 1 Shipping Rates?
World Zone 1 covers all countries not listed in either Europe or World Zone 2 (shown below).
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15. Which Countries Qualify for Zone 2 Shipping Rates?
Australia
Belau (Palau)
China – People’s Republic (inc. Tibet)
East Timor
Fiji
French Southern & Antarctic Territories: (Surface Mail only)
French Polynesia
Guam
Japan
Kiribati
Korea (Democratic People’s Republic)
Korea (Republic of)
Marshall Islands
Micronesia (Federated States)
Mongolia
Nauru Islands
New Caledonia |
New Zealand
New Zealand Island Territories
Norfolk Island
North Mariana Island
Papua New Guinea
Philippines
Pitcairn Island
Samoa (American)
Solomon Islands
Taiwan
Tonga
Tuvalu
Vanuatu
Wake Island
Wallis and Futuna Islands
Western Samoa
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17. How can I Translate my E-mails into English?
If you don't speak English you can try using a free online translation service by Babelfish to translate key words and phrases.
Remember to provide simple, grammatically correct phrases that are free of abbreviations to protect against misunderstanding.
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18. What are the Benefits of using PayPal?
PayPal is a quick and easy way to pay for items on eBay. PayPal offers many options for paying, including credit cards, debit cards, bank accounts, and electronic cheques. In eBay Checkout, you can click the Pay Now button to review your purchase and then pay immediately with PayPal. We will be notified instantly of your payment. This is called a Paypal "Instant Payment."
Send and receive money online using your bank account, credit card or PayPal balance.
|
Benefits
• Sellers don't see your bank account or card details (they're safely encrypted through PayPal's system), which limits the risk of unauthorised use
• Fast and convenient - links directly from the eBay checkout system
• Covered for up to £150 through PayPal's Buyer Protection Programme
• Traceable
• Payment is deposited directly into the seller's account
• Automatic payment tracking
* |
E-cheque
The e-cheque is emailed to the recipient who then deposits it using the reference number in the email.
|
Benefits
• Although e-cheques take at least seven days to clear (when sent from a UK bank account), they are quicker than sending a cheque via the postal service
• Can be deposited online rather than at a bank
• The recipient doesn't need to know your bank details
• You can also use an e-cheque to add funds to your Paypal account
* |
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