 |
| Q:How long does shipping overseas take |
|
| A:Currently, there is a terrorist hold on packages to Germany and Canada and it is taking as long as 4 weeks to receive goods- Check with your local post office |
| Q:Do we combine shipping on multiple shirt purchases? |
|
| A:Yes- we combine shipping on multiple shirt purchases. To the USA it is $ 1.50 for each add'l shirt, for Canada it is $ 3.00 for each additional shirt, for Europe and Australia it is $ 6.00 for each additional shirt
DO NOT PAY until you receive a combined shipping invoice from us |
| Q:Who pays for shipping BACK to BowlingShirt.com |
|
| A:YOu have to pay the shipping back to us and we will pay the shipping back to you
Foreign Customers must pay for shipping both ways |
| Q:How do I return an item |
|
| A:You may MAIL your item back to us at Cruisin' USA
6262 Olive Blvd
St. Louis, MO.63130
Attn: EBAY RETURNS
You NEED to include your packing liust that came with the item and the reason for your return |
| Q:What is your return policy? |
|
| A:We guarantee all our shirts and offer a complete return for credit or exchange for a different size. You MUST return your shirts within 7 days of receipt. Shirts that have been worn will can not be returned |
| Q:Do you combine shipping? |
|
| A:Yes - We charge $ 1.00 for each additional shirt shipped to the USA and Canada and $ 2.00 for each additional shirt shipped overseas. eBay will not automatically combine differwent shirt styles and sizes, but if you wait for us to send an invoice, we will combine shipping for you. If you PAID the shiping before the invoice we will send a REFUND |
| Q:When can I expect my order to arrive? |
|
| A:We are a FULL TIME BUSINESS and your order will ship within 72 hours, usually within 24 hours. Single shirt orders go out USPS and take from 4-7 days to arrive in the USA
Orders of 2-3 shirts go out PRIORITY MAIL and you can expect them in 2-3 business days
Overseas orders are shipped Int'l AIR MAIL and take from 10-15 days to arrive. |
| Q:How much is the Shipping and Handling Charge? |
|
| A:We charge $ 6.00 for the 1st shirt and $ 1.00 for each additional shirt purchased at the same time (to the USA) |
| Q:Do you ship internationally? |
|
| A:Yes- We charge $ 10.00 (plus $ 1.00 additional to CANADA
We charge $ 16.00 (plus $ 1.00 additional to EUROPE
We charge $ 21.00 (plus $ 2.00 additional to AUSTRALIA / ASIA |
| Q:I want a NAME embroidered on my shirt-HOW? |
|
| A:On each of our auctions there is a category list-The 1st Category is EMBOROIDERED NAMES- Click on that category and buy a NAME for $ 5.00 /word.
You can let us KNOW what name you want on the shirt you bought in the NOTES section of your Paypal payment or by eMailing us after you purchased your shirt and name(s) |
| Q:Can I get EXPEDITED SHIPPING ? |
|
| A:YES, we offer FED EX Overnight, 2nd Day, and 3 Day shipping options from St. Louis. To get a quote on expedited shipping and to ship expedited, we ask that you CALL US at 800-444-1685 from 9-5 Weekdays, CENTRAL TIME.
This will insure your order is handled in a TIMELY FASHION and you receive your order ON TIME. |
| Q:How do I know what SIZE to order? |
|
| A:In our eBay STORE bowling-shirt-closeouts we have a CUSTOM page so you can see all of the sizing on our different shirts
In general our shirts are BOX CUT- no taper and are made with some extra room for comfort and even BOWLING |
| Q:I can't FIND the SIZE I am looking for in your store? |
|
| A:Generally, when a SIZE is not listed it means WE ARE OUT of that size. Sometimes, however, we run out of the inventory we put in the store and if you SEND us an EMAIL we will either re-stock the inventory or let you know we no longer have the SIZE you are looking for in that particular shirt. |
| Q:I need a LARGE QUANTITY - Can I get a discount? |
|
| A:Generally, YES, especially of you are buying for a SCHOOL or CHARITABLE ORGANIZATION. Your best bet is to eMAIL us and let us know how many shirts you need, what you want on the shirts, etc and we will get back to you |
) 
