Delivery Information
Where we deliver to?
UK - This includes England, Scotland, Northern Ireland and Wales, together with the Channel Islands, Isle of Man, Isle of Wight and the Highlands and Islands of Scotland. For the Express delivery service, the following areas may take between 3-5 working days to arrive and longer on the Standard delivery Service - (Channel Islands, Highlands & Islands of Scotland, Shetlands).
Southern Ireland
Europe - Excluding (Andorra, Canary Islands, Greenland, Gibraltar, Iceland, Norway, San Marino, Switzerland and Vatican City State).
What are the postage costs and estimated delivery timescales?
UK Deliveries
Standard Delivery - (3-5 working days) - £2.50
Express Delivery - (1-2 working days) - £4.50
Republic of Ireland Deliveries
Standard Delivery - (3-5 working days) - £4.99
European Deliveries
Standard Delivery - (5-10 working days) - £6.99
Next day delivery services
Please be advised that next day orders placed up to 19:00 Friday 4th May will be delivered Saturday 5th May. Next day Orders placed between 19:00 Friday and 14:00 Monday 7th May will be delivered Tuesday. Next day orders placed after 14:00 on Monday 7th till Tuesday 8th up till 19:00 hrs will not be delivered until Wednesday 9th.
(Please note: We offer an express service for deliveries within the UK ONLY).
We have set out estimated delivery times above as a guideline only. Please note that we cannot guarantee that you will receive the goods within such estimated delivery times.
Please note that UK and Republic of Ireland deliveries can be made any time between 7:00am and 9:00pm. Please ensure there is access to the delivery address at all times during this period.
Combined Postage
We offer combined postage on your order.
You may order up to 6 items and combine for the same delivery cost.
Simply add all your items, (up to 6), into your eBay basket, and then go through to make a simple payment. Please note: Items are not reserved in your eBay basket, and payment must be made to secure them. If you 'Buy It Now' on individual items, you will be charged postage for each order, so by using the eBay basket we are able to combine orders.
For more information on how to add items to your eBay basket, please see the Payment tab.
Our carriers
We use either Royal Mail or one of our other delivery partners. If there is no-one available to take delivery they may attempt to leave it with a neighbour or in a safe, secure location. A card will be left to advise of this, or to confirm that the parcel has been returned to the local depot. You can then contact them to arrange a collection or schedule a new delivery date.
Please note that a signature may not always be required.
Any Further Queries
If you have any further queries regarding delivery, please contact us at ebay@boohoo.com, or alternatively, just click on the 'Contact us' link at the top of the page.
Our office opening hours are Mon-Fri 9.30am-5pm, (UK Time), (Excluding weekends and Bank Holidays). We aim to respond to all queries within 24 hours (1 Working Day), however most queries will be responded to quicker than this.
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