We are sure you will be happy with your goods as every item is accurately measured and photographed to ensure you order the correct size / fitting.
We know that label sizes differ a lot from 'label' to 'label' so please check the measurements carefully.
We offer a no quibbles return as long as you agree to our terms and conditions.
If, in the unlikely event you need to return your item, please contact us within 48 hours of receipt to inform us of the reason, this allows you plenty of time to inspect the item. Refunds will be issued into your PayPal account after receipt of the item, along with the cheapest postal option (see below).
Returned items are thoroughly inspected and must be received by us WITHIN 14 days of receipt and MUST be in the original condition that you received them with all tags attached. We attach more than one tag on everything we sell before dispatch so there isn't any way they can all fall off in transit or when the item is being tried on. Removal of tags will void return.
We reserve the right to refuse a refund if an item exceeds the 14 day period, doesn't retain the attached tag, shows any sign of tampering with, wear, smells of smoke/perfume/deodorant etc. or is covered in pet hair.
Return postage costs incurred by buyers are non-refundable.
Outgoing postage (the postage you chose at point of sale) may be 1st - 2nd or Next Day...whichever option you chose, the refunded postage will be the cheapest option (ie 2nd class recorded) as quoted on the particular listing.
Returned items MUST be sent back by RECORDED DELIVERY to prove dispatch and receipt, this protects both you the buyer, and us, the seller.
Please read the full listing along with details, photographs, terms and conditions and ask for more details if required before purchase.
If you are out when the Royal Mail tries to deliver your item and you fail to collect it from your local sorting office the item will be sent back to us and a re-delivery charge will incur to re-send your item.
Vintage and pre-loved items are not new goods, therefore, please don't expect them to be like new or entirely perfect as small imperfections are deemed usual and anything we notice of any importance will be mentioned on the listing description for your consideration. Once again, if you need more details about any of our items please contact us prior to purchase. We will gladly try to help!