All parcels are dispatched by Royal Mail or our courier partners & many items will require a signature on delivery. We allow 4-6 working days for delivery from the date of purchase. Working days are classed as Monday-Friday 9am-5pm so orders placed after 5pm will be not be counted that day. Saturdays, Sundays & Bank Holidays do not count as working days. We will only dispatch to the registered Paypal address. If you are experiencing any delivery problems, please telephone 01226 388988 for assistance. WE DO NOT PROVIDE A RETURNS PARCEL COLLECTION SERVICE & DO NOT COVER RETURN POSTAGE COSTS FOR ANY REASON, THIS IS THE RESPONSIBILTY OF THE BUYER UNDER ALL CIRCUMSTANCES. Whilst every effort is made to keep all the stock we offer, there might be occasion when an item is sold out, prior to your bid. In which case you will be informed immediately via an ebay message and offered a complete refund or a suitable alternative.