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 Your Cherished Children

Your Cherished Children

 Maintained by:
 We sell unique handmade hats, coats, sneakers/shoes, premature/neonatal and christening clothes. Sleeping pods and many more items. For personalised rosettes please see our website www.themanorrosettecompany.co.uk. If you cannot find what you are looking for please contact us.
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Please leave us feedback so that we know that your item has arrived safely and that you are happy with your purchase.

We will then leave positive feedback for you. If you have any concerns please contact us before leaving feedback.

We will do our best to resolve any problems.

Many thanks. Your Cherished Children

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Returns policy - Your Cherished Children.

Please contact within 14 days of receipt to return your item. All items must be in brand new condition, in their original packaging, unworn and unwashed with all tags attached.

Returned items should be returned promptly within 30 days from the purchase date. We do not refund the original postage cost, if paid.

Please repack items in suitable protective packaging to avoid damage. In most cases the original packaging can be recycled.

You should obtain a certificate of posting or use a tracked service so that you can claim compensation from Royal Mail in the event of loss or damage in the post.

I will not be held responsible for lost or delayed returns.

Please check sizes prior to ordering to avoid exchanges. In the event that you need a different size you may exchange WITHIN 14 DAYS of receipt in 2 ways:

1. Re-order the new size in the usual way through ebay. Your item will be dispatched within 2 working days. Please return the incorrect size item for a refund.

2. Request an exchange. The new size item can only be dispatched after the original item have been safely returned.

The BUYER is to cover the cost of postage to return.

On receipt of returned goods you will be refunded the sale price minus the cost of the original postage (if paid), within 48 hours.

If goods are not received in an acceptable condition for re-sale for example an item is stained or shows wear, I reserve the right to refuse to refund or offer a partial refund.

Therefore please handle with care when trying on items. Please inspect your goods on arrival.

If you find that your item is faulty please report this to me within 48 hours of receipt. Where returned goods prove to have a manufacturers fault, I will replace or refund as appropriate.

If you need to return an item, please contact me through eBay messages so that I know to expect your returned item. All returns MUST include a note stating the reason for return and it is very important to enclose your ebay id so that I can identify your return.