Our free postage items will be posted by Royal Mail 2nd class or by My Hermes, depending on the size and weight of the parcel.
If you pay for 1st class, it is NOT guaranteed to arrive the following working day.
For URGENT orders please pay for Special Delivery by 1 pm postage. This is guaranteed and tracked to arrive the following working day.
Other services are available at a cost to you.
We despatch items Monday to Friday only.
Our cut off time for same day despatch is 10am.
We are happy to post internationally, please select your country and postage preferred.
If you have not received your parcel after 2 - 3 working days from despatch please contact us. During Christmas and Bank Holidays this time scale will increase, please allow for this before contacting us.
We are unable to claim with Royal Mail for parcels lost until 20 working days have passed, after when the initial delivery should have been.